Explorez tous les épisodes du podcast BRANDED
| Titre | Date | Durée | |
|---|---|---|---|
| From CRISIS to CULTURE: How one CMO built a brand with empathy and AI - with MariCarmen Ribes, Kyndryl UK & Ireland | 27 Sep 2024 | 00:30:30 | |
In this episode of TOP CMO, Ben Kaplan interviews MariCarmen Ribes, Chief Marketing Officer of Kyndryl UK and Ireland, who shares the inside story of how Kyndryl emerged from its IBM legacy to become a bold, independent brand. With over 25 years of experience, MariCarmen dives into what makes the “Kyndryl Way” unique—a culture built on being restless, empathetic, and devoted. She explains how these core values are not just internal principles but are infused into every customer interaction, redefining how Kyndryl builds trust and strengthens relationships post-spin-off. From creating a distinctive identity to implementing a comprehensive account-based marketing strategy, MariCarmen provides a masterclass in modern marketing, leadership, and the power of culture. She also explores Kyndryl’s strategic use of AI, shares lessons learned from navigating damaged customer relationships, and offers her perspective on achieving work-life balance as a leader. | |||
| Breaking the 9-to-5: How Technology is Redefining Work and Culture - with Melissa Waters, CMO of Upwork | 20 Sep 2024 | 00:35:34 | |
In this episode of TOP CMO, we sit down with Melissa Waters, CMO of Upwork, to explore the evolution of remote work, the power of AI in talent acquisition, and the challenges of rebranding a global freelancing platform. Melissa shares insights on how Upwork is shifting the narrative from a transactional marketplace to a long-term staffing solution, while navigating the rise of AI and maintaining a strong company culture in a remote-first environment. Tune in to hear her strategies for driving brand awareness and fostering a community of innovation and high-quality talent. | |||
| EP 86: Linda Bethea, Danone - 'From Insight to Impact' | 09 Aug 2024 | 00:45:40 | |
In this episode, Linda Bethea, the CMO of Danone North America, shares her journey and insights into leading marketing strategies for a diverse portfolio of food and beverage brands. From her experiences at Diageo with iconic brands like Captain Morgan to her current role at Danone, Linda discusses the importance of consumer insights, the challenges of differentiating products in crowded markets, and the evolving role of influencers in marketing. She also touches on the impact of health trends, like the rise of GLP-1 drugs, and how AI is reshaping the marketing landscape. Whether you're a marketer or just curious about the food and beverage industry, this episode offers valuable lessons on building brand relevance and driving growth. | |||
| EP 85: Shannon Duffy, Asana - 'AI, Events, and Authenticity' | 02 Aug 2024 | 00:32:37 | |
In this episode of TOP CMO, host Jackson Carpenter sits down with Shannon Duffy, CMO of Asana, to explore the intersection of AI and marketing. With a rich background at Salesforce and Facebook, Shannon shares how Asana uses AI to boost productivity and creativity. Discover the secrets behind effective account-based marketing, aligning sales and marketing, and the power of data-driven storytelling. Shannon offers practical advice on event marketing, customer engagement, and the importance of authenticity in a marketer’s career. Don’t miss this insightful conversation packed with actionable tips from one of the industry's top leaders. | |||
| EP 84: Michelle Taite, Intuit Mailchimp - 'Revolutionizing Retention' | 26 Jul 2024 | 00:39:41 | |
Join us on this episode of TOP CMO as guest host Jackson Carpenter dives deep into the world of email marketing with Michelle Taite, the Chief Marketing Officer of Intuit Mailchimp. With over 25 years of experience in marketing, design, and brand management, Michelle shares her insights on how AI is revolutionizing the marketing landscape. From her journey at Unilever to leading Intuit Mailchimp, Michelle discusses the importance of customer obsession, the power of email for retention, and how Intuit Mailchimp is leveraging AI to provide personalized marketing solutions. Tune in to learn about the latest trends in marketing, the challenges of marketing to marketers, and the innovative strategies Mailchimp uses to stay ahead of the curve. Key Takeaways:
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| EP 83: Larisa Summers, Convene - 'A Premium Approach' | 19 Jul 2024 | 00:37:00 | |
In this episode of "TOP CMO," Ben Kaplan sits down with Larisa Summers, the former CMO of Convene, to explore the ever-evolving world of coworking and flexible office spaces. They tackle the challenge of distinguishing Convene from industry giants like WeWork by focusing on delivering a premium, hospitality-infused experience. Larisa shares her insights on the increasing demand for hybrid events and the shift towards high-quality, immersive in-person experiences post-pandemic. They also discuss the importance of fostering a customer-centric culture and leveraging data-driven storytelling to enhance client relationships. This episode offers a deep dive into effective marketing strategies in a rapidly changing work environment. | |||
| EP 82: Tracy Eiler, Alation - 'Marketing Meets Sales Success' | 12 Jul 2024 | 00:43:18 | |
In this episode of TOP CMO, host Ben Kaplan interviews Tracy Eiler, former CMO of Alation. Tracy brings over 25 years of experience in the B2B enterprise technology sector and shares insights on the importance of marketing and sales alignment. She discusses how building a strong data culture within organizations can drive better decision-making and improve overall business performance. Tracy also highlights innovative strategies, such as using comic strips for internal communication, to engage and educate teams about data democratization. Tune in to learn how sales experience can enhance a marketer's effectiveness and the value of experimenting with new marketing tactics. | |||
| EP 81: Shashi Kiran, Fortanix - 'Strategies for Scale' | 05 Jul 2024 | 00:26:30 | |
In this episode of the Top CMO podcast, host Ben Kaplan interviews Shashi Kiran, former CMO of Fortanix. Shashi shares his insights on maintaining a startup mindset amidst rapid market changes and the key traits successful marketers need. With over 20 years of experience in business and technology roles, Shashi discusses the challenges and adaptations required when transitioning from large companies like Cisco to smaller, well-funded startups. He delves into the importance of learning and adaptability, the benefits of predictability in marketing, and the strategic approach to scaling businesses. Tune in to learn how Shashi navigates the complexities of marketing in both large and small enterprises and his perspective on staying cutting-edge in a dynamic industry. | |||
| EP 80: Peter Mullen, Interactions - 'AI-Powered Customer Magic' | 28 Jun 2024 | 00:35:18 | |
In this episode of TOP CMO, Ben Kaplan sits down with Peter Mullen, Chief Marketing Officer at Interactions, to explore the dynamic intersection of artificial intelligence and customer experience. As a seasoned leader in FinTech, CX SaaS, and ad tech, Peter brings a wealth of knowledge from his roles at Comcast, PayActive, and Netflix. They delve into the transformative impact of generative AI on marketing strategies and customer interactions, emphasizing the balance between AI-driven efficiency and authentic human connection. Discover how Interactions leverages AI to deliver seamless, white-glove customer experiences and learn practical insights for marketers navigating this rapidly evolving landscape. Tune in for a thought-provoking conversation on the future of AI in marketing and the importance of trust and authenticity in brand messaging. | |||
| EP 79: Kadian Langlais, Renfro Brands - 'Retro to Revolutionary' | 21 Jun 2024 | 00:30:06 | |
In this episode of TOP CMO, host Ben Kaplan sits down with Kadian Langlais, Chief Marketing Officer of Renfro Brands, to explore the dynamic intersection of traditional and digital marketing within a legacy company. Renfro Brands, known for its innovative approach in the socks and legwear industry, has undergone a major rebranding and launched a new direct-to-consumer channel under Kadian's leadership. Join us as Kadian shares her insights on:
Kadian's unique background in digital retail consulting and e-commerce, combined with her practical experience as a fashion buyer, provides a holistic view of the marketing landscape. Whether you're a seasoned CMO or new to the direct-to-consumer game, this episode offers valuable lessons on adapting to the digital age while staying true to your brand's core values. | |||
| EP 78: Jenny Wall, VideoAmp - 'From Podcasts to Platforms' | 19 Jun 2024 | 00:37:58 | |
In this episode of TOP CMO, special guest host Jackson Carpenter interviews Jenny Wall, the Chief Marketing Officer of VideoAmp. With over 30 years of experience in marketing, Jenny has led at renowned brands like HBO, Netflix, Hulu, and Nickelodeon. Now at VideoAmp, a leading tech company for advertisers, Jenny shares her expert insights on the evolving marketing landscape. Listen as Jenny discusses:
Packed with valuable advice for both seasoned marketers and aspiring CMOs, this episode offers a deep dive into the future of advertising and media. | |||
| EP 77: Kyle Lacy, Jellyfish - 'The Art of Experiential Marketing' | 14 Jun 2024 | 00:38:18 | |
In this episode of TOP CMO, Jackson Carpenter sits down to chat with Kyle Lacy, CMO of Jellyfish, about his journey from founding a marketing company to leading marketing at top firms. Kyle shares insights on the importance of great design, experiential marketing, and balancing creativity with ROI. He also discusses the impact of AI on marketing and the effectiveness of direct mail and in-person events. Tune in for practical tips and expert advice to elevate your marketing strategy. Marketing, AI, Design, Branding, Customer Experience, Direct Mail, In-Person Events, Jellyfish, Kyle Lacy | |||
| Building a fan-first experience: how Red Bulls engage audiences in a crowded market with Elisa Padilla | 17 Sep 2024 | 00:33:11 | |
In this episode, Ben Kaplan sits down with Elisa Padilla, the dynamic CMO of the New York Red Bulls. With over 20 years of marketing leadership across top brands like HBO, Apple, and the Miami Marlins, Elisa shares her insights on how to create unforgettable fan experiences and build community through sports. From youth programs to influencer marketing and the "Messi Effect," Elisa dives deep into what it takes to engage audiences in one of the world's most competitive markets. Tune in to hear her winning strategies for connecting with fans and elevating a brand's true potential. | |||
| EP 76: Nancy Mammana, New York City Tourism + Conventions - 'From Crisis to Comeback' | 07 Jun 2024 | 00:29:23 | |
In this episode of TOP CMO, we sit down with Nancy Mammana, Chief Marketing Officer for New York City Tourism and Conventions. Nancy shares her experiences navigating the challenges of promoting tourism in New York City during and after the COVID-19 pandemic. She discusses the strategic shifts her team made, including diversifying target markets and rebranding to emphasize the importance of tourism. Nancy highlights successful initiatives like the "It's Time for New York City" campaign and the power of partnerships in driving visitation and restoring confidence. Join us for an insightful conversation on the resilience of New York City and the evolving landscape of tourism marketing. | |||
| EP 75: Danielle Hollander, Visit Orlando - 'Marketing Memories' | 31 May 2024 | 00:27:51 | |
Join Ben Kaplan on TOP CMO as he chats with Danielle Hollander, CMO of Visit Orlando, the most visited destination in the U.S. Danielle reveals how Visit Orlando sells more than just vacations—they sell unforgettable memories. Learn about their unique marketing strategies, how they stood out during the pandemic, and the magic behind Orlando's appeal. Discover how Orlando's blend of fantastical and authentic experiences creates lasting memories for visitors. Danielle also shares valuable insights for marketers on leveraging partnerships and crafting memorable experiences. Whether you're in marketing or love travel, this episode is packed with inspiration and actionable advice. | |||
| EP 74: Kyle Christensen, Splash Inc - 'Game Changing Marketing' | 28 May 2024 | 00:43:59 | |
In this episode of TOP CMO, Jackson Carpenter sits down with Kyle Christensen, CMO and CRO of Splash, a company revolutionizing the peer-to-peer gaming industry. With over 16 years of experience in global marketing and a resume boasting leadership roles at Netflix, Facebook, and Warner Brothers, Kyle shares his insights on navigating challenges in a highly regulated industry, the rising impact of influencer marketing, and the art of building community through competition. Tune in to learn how Splash is differentiating itself from industry giants and the strategies Kyle employs to stay ahead in the evolving landscape of sports and gaming. | |||
| EP 73: Patrick McBride, Beyond Identity - 'The Product-Led Playbook' | 24 May 2024 | 00:30:29 | |
Join us in this episode of TOP CMO as Ben Kaplan sits down with Patrick McBride, the former Chief Marketing Officer at Beyond Identity. Delve into the dynamic world of cybersecurity and discover how Beyond Identity is leveraging product-led growth to drive demand and differentiate in a crowded market. Patrick shares his expertise on blending marketing with product innovation, the importance of creating a seamless customer experience, and the role of mandates and external forces in shaping cybersecurity strategies. Whether you're a seasoned marketer or new to the field, this episode offers valuable lessons on the evolving role of the CMO and the power of continuous learning and adaptation. Tune in for a conversation packed with actionable insights and real-world examples. | |||
| EP 72: Dorian Kendal, Netlify- 'Harnessing Dark Social' | 21 May 2024 | 00:42:25 | |
Join guest host Jackson Carpenter as he interviews Dorian Kendal, CMO of Netlify, in this episode of TOP CMO. With over 14 years of marketing experience, Dorian shares insights on leveraging webinars, the role of empathy in marketing, and the impact of "dark social" on building communities. Discover how to effectively reach enterprise companies, market to technical audiences, and utilize composable architecture in your digital strategy. Dorian also discusses the integration of AI in marketing workflows and the importance of understanding your audience’s mindset. Tune in for practical advice and real-world experiences that can help you navigate the complexities of modern marketing. | |||
| EP 71: Kiran Smith, Butcherbox- 'From Gadgets to Gourmet' | 17 May 2024 | 00:35:13 | |
Join host Ben Kaplan on TOP CMO as he chats with Kiran Smith, Former CMO of ButcherBox. Kiran shares her journey from iRobot and Brookstone to ButcherBox, revealing how she uses affiliate marketing to drive growth and authenticity. Learn about the evolving role of CMOs, the importance of data-driven decisions, and how to align agency goals with company success. This episode is packed with actionable insights and inspiring stories for marketing leaders and enthusiasts alike. | |||
| EP 70: Michael Sanders, Kaseya- 'The Entrepreneurial CMO' | 10 May 2024 | 00:29:50 | |
In this episode of TOP CMO, we dive into the world of IT management with Mike Sanders, the CMO of Kaseya, a pioneering company that offers sophisticated software solutions for small to midsize businesses and managed service providers. We'll explore how Mike’s entrepreneurial spirit and strategic vision have shaped Kaseya's approach to marketing, particularly their innovative focus on nurturing existing customer relationships. From discussing the multifunctional demands of IT professionals to unveiling Kaseya's comprehensive platform, IT Complete, this episode offers a treasure trove of insights into leveraging customer-centric strategies in a competitive tech landscape. Tune in to gain actionable insights that could transform how you approach marketing and customer engagement in your business. | |||
| EP 69: John Solomon, Therabody- 'From Garage Gadget to Global Wellness' | 08 May 2024 | 00:43:16 | |
Join special guest host Jackson Carpenter as John Solomon, CMO of Therabody, shares insights on the evolution of wellness technology. Starting with the origin story of Theragun, created from a jigsaw to solve personal pain, Therabody has expanded into a multi-product company aiding health through innovative technology. Solomon discusses his extensive background in digital marketing and strategy, emphasizing the strategic shifts during the COVID-19 pandemic that boosted home wellness tech. He details how Therabody's product lines cater to diverse consumer needs in performance, wellness, and beauty, and highlights the critical role of consumer insights in shaping both product development and marketing strategies. This episode offers a deep dive into the challenges of marketing innovative products and the strategies that help build a resilient, relatable brand. | |||
| EP 68: Ed Breault, Malbek - 'Innovate or Stagnate' | 03 May 2024 | 00:31:02 | |
In this episode of TOP CMO, host Ben Kaplan speaks with Ed Breault, the Chief Marketing Officer at Malbek, a company specializing in Contract Lifecycle Management Solutions. With over two decades of experience in marketing, data analytics, and change management, Ed shares his journey from the aviation industry to the legal tech sector, focusing on the intricacies of selling innovative technologies to traditionally conservative markets. The episode delves into the critical aspects of sales psychology, the importance of understanding customer psychographics, and how marketers can effectively transition industries while leveraging technology to tackle unsexy problems. | |||
| EP 67: Jenna Lebel, Liberty Mutual Insurance - 'From Emus to Impact' | 26 Apr 2024 | 00:32:54 | |
On this episode of TOP CMO, Ben Kaplan sits down with Jenna Lebel, the dynamic Chief Marketing Officer at Liberty Mutual. Dive into a discussion that explores the impactful blend of humor and brand strategy in the insurance industry—a sector where standing out is key. Jenna shares her insights on making Liberty Mutual not just seen but memorable, leveraging characters like Limu Emu and Doug to carve a unique identity in a crowded market. Discover how Liberty Mutual keeps its brand top-of-mind through innovative marketing strategies and humorous campaigns that resonate with consumers across various demographics. Don’t miss Jenna's thoughts on the delicate balance of brand evolution and maintaining relevance in a digital-first era, alongside her leadership philosophies that steer one of the most recognized names in insurance through the challenges of today’s market landscape. | |||
| Quality Over Quantity: How One Fast-Food Chain is Breaking the Rules | 13 Sep 2024 | 00:32:54 | |
In this episode of TOP CMO, host Jackson Carpenter sits down with Barry Westrum, former CMO of Taco John’s, to explore the fast-food industry from the inside. Barry shares insights from his 30+ year career, spanning iconic brands like Taco Bell, Dairy Queen, and Del Taco. They discuss the power of emotional connections in marketing, the importance of quality in a competitive space, and how Taco John’s differentiates itself with bold flavors and innovation. Learn how Barry's experience in product development and franchise relationships has shaped the success of beloved food brands. | |||
| EP 66: Mandeep Khera, SecureAuth - 'From Contact to Contract' | 19 Apr 2024 | 00:23:42 | |
In this episode of TOP CMO, host Ben Kaplan sits down with Mandeep Khera, the Chief Marketing Officer of SecureAuth, to explore the shifting dynamics of the buyer's journey in the digital age. Mandeep discusses how today’s buyers are increasingly well-informed and often make decisions long before they engage with sales teams. Learn how SecureAuth leverages this trend by tailoring marketing strategies that meet informed buyers where they are, emphasizing the importance of accurate and accessible information. Mandeep also sheds light on the evolving role of CMOs in shaping business strategy and the impact of AI and personalization on future marketing practices. Dive into a conversation that blends practical marketing insights with broader discussions on the importance of adaptability and innovation in a rapidly changing landscape. | |||
| EP 65: Becky Moffat, HSBC UK - 'From Insights to Impact' | 12 Apr 2024 | 00:34:42 | |
In this episode of TOP CMO, we're joined by Becky Moffat of HSBC, who brings a wealth of experience and a unique perspective on what it takes to lead in the ever-evolving landscape of marketing. Drawing on her extensive background in financial services, Becky shares her thoughts on the indispensable qualities of a successful Chief Marketing Officer (CMO), emphasizing the significance of curiosity, creativity, and a strong commercial understanding. Delving into the strategic role of marketing in business growth and leadership, Becky discusses the potential for CMOs to transition into CEO roles, underlining the broad, strategic vision required for such advancement. Through a conversation that spans from the importance of aligning brand promises with customer experience to navigating the challenges of financial inclusivity and leveraging a global perspective, Becky offers a glimpse into the complex responsibilities of today's marketing leaders. Join us as we explore these topics and more, providing a comprehensive look at the dynamic field of marketing and the impact it has on shaping business and societal progress. | |||
| EP 64: Carolyn Dawkins, David Yurman- 'Artistry in Branding' | 05 Apr 2024 | 00:29:28 | |
In this episode of TOP CMO, host Ben Kaplan talks with Carolyn Dawkins, CMO at David Yurman, about the luxury brand's marketing strategies. Dawkins discusses the balance between maintaining brand consistency and injecting creativity to keep the brand relevant and appealing. She highlights the importance of David Yurman's artistic heritage in its marketing efforts and how the brand distinguishes itself in the luxury jewellery market. | |||
| EP 63: Emily Ketchen, Lenovo- 'Customer-First Strategy Shift' | 29 Mar 2024 | 00:37:02 | |
In this TOP CMO episode, host Ben Kaplan dives into the marketing transformation journey at Lenovo with CMO Emily Ketchen. Emily, with her experience at tech giants like Dell and HP, discusses shifting Lenovo's marketing from product-centric to customer-centric and digital-first. She covers the challenges and strategies of this transformation, emphasizing the importance of customer insights and the integration of generative AI in marketing. This episode provides valuable perspectives for those interested in marketing innovations and the practical aspects of leading change in a tech-focused environment. Tune in for actionable insights into modernizing marketing practices in the tech industry. | |||
| EP 62: Khalid El Khatib, Stack Overflow- 'Tech Leadership Transformed' | 22 Mar 2024 | 00:33:42 | |
In this episode of TOP CMO, host Ben Kaplan engages with Khalid El-Khatib, former CMO of Stack Overflow, to unravel the evolving role of a CMO in today’s tech-driven and rapidly changing business landscape. El-Khatib shares deep insights into how marketing leaders must extend their partnerships beyond traditional boundaries, embracing collaboration with finance, HR, and other departments to drive company growth and navigate through challenges such as the pandemic and economic shifts. With over five years at Stack Overflow, El-Khatib discusses the company’s transformation and the impact of generative AI on marketing strategies and product development. This episode offers a rare look into the strategic mind of a CMO at the forefront of technology and marketing, emphasizing innovation, strategic alignment, and the critical importance of adaptability in leadership. Tune in to explore how El-Khatib’s journey at Stack Overflow reflects broader trends affecting CMOs and businesses today. | |||
| EP 61: Michelle Peterson, Kendra Scott- 'Crafting Connections' | 15 Mar 2024 | 00:39:30 | |
In this episode of TOP CMO, Ben Kaplan engages with Michelle Peterson, CMO of Kendra Scott, discussing the brand's commitment to connection, purpose, and innovation in the jewelry industry. Discover how Kendra Scott thrives beyond transactions, emphasizing philanthropy and community engagement, and how Michelle's leadership is steering the brand towards sustainable marketing strategies. Learn about the challenges of balancing founder vision with brand evolution and the role of social media in driving brand awareness. Dive into a conversation that melds strategic marketing with genuine brand storytelling, offering insights into creating a lasting impact in the consumer's heart and mind. | |||
| EP 60: Fara Howard, GoDaddy- 'Beyond Domains' | 08 Mar 2024 | 00:33:36 | |
In this episode of TOP CMO, we dive into the marketing strategies behind GoDaddy's transformation from a domain-selling giant to an all-encompassing digital platform for small businesses. Our guest, Fara Howard, the Chief Marketing Officer at GoDaddy, shares insider perspectives on integrating AI to revolutionize product offerings and customer engagement. Discover GoDaddy's journey from traditional advertising to leveraging cutting-edge digital channels like TikTok and YouTube for broader, more effective customer reach. Learn how GoDaddy's focus on AI-generated solutions, such as the innovative Arrow product, is setting new benchmarks for business efficiency online. This episode is a treasure trove for marketing enthusiasts eager to understand the blend of creativity, technology, and strategic planning that powers today's top brands. | |||
| EP 59: Amanda Cole, Bloomreach - 'Marketing's AI Evolution' | 01 Mar 2024 | 00:26:55 | |
In this episode of TOP CMO, we dive into the future of marketing in an AI-driven world with Amanda Cole, CMO at Bloomreach. With over 15 years in SaaS marketing, Amanda discusses the challenges and strategies of integrating real-time and historical data to enhance customer experiences. She highlights the importance of understanding customer intent and the role of AI in personalizing e-commerce. This conversation explores the evolving landscape of digital marketing, the impact of generational AI, and the balance between innovation and practical marketing solutions. Join us for an insightful discussion on leading marketing efforts in an era where AI reshapes how we connect with consumers. | |||
| EP 58: Jay Livingston, Shake Shack - 'Marketing Meets Menu' | 23 Feb 2024 | 00:42:03 | |
In this episode of "TOP CMO", host Ben Kaplan sits down with Jay Livingston, the Chief Marketing Officer of Shake Shack. Livingston shares perspectives on integrating marketing with product development, his journey across different industries, and the art of storytelling in marketing. The conversation delves into Shake Shack's innovative strategies, like their approach to menu item rollouts, including the famed hot chicken sandwich and unique collaborations. Livingston's diverse background, from banking to his time at Bark, adds layers of depth to the discussion, offering a multifaceted view of marketing in the fast-casual dining sector. Tune in to explore how Shake Shack weaves marketing into the fabric of product development and how Livingston's unique approach to storytelling and authenticity drives the brand's success. | |||
| EP 57: Mandy Dhaliwal, Nutanix - 'Chaos in the Cloud' | 16 Feb 2024 | 00:39:06 | |
Join us in this episode of TOP CMO as we delve into the dynamic world of tech marketing with Mandy Dhaliwal, the Chief Marketing Officer of Nutanix, a leading cloud computing software and services provider. Mandy shares her unique perspective on managing marketing chaos, emphasizing the importance of understanding customer needs and crafting messages that resonate deeply with the audience. She discusses the challenges and strategies of maintaining a challenger brand mindset in a rapidly evolving industry and how to effectively position a large, established company in the market. Tune in to learn from Mandy's experience in navigating the complex landscape of tech marketing and her approach to maximizing influence within the C-suite. | |||
| What’s the Secret to a Successful Rebrand and Building Trust? - Pam Morrisroe, Breakthrough T1D | 06 Sep 2024 | 00:35:56 | |
In this episode of Top CMO, Jackson Carpenter sits down with Pam Morrisroe, CMO of Breakthrough T1D, to dive into the power of data-led rebranding, building trust in non-profit marketing, and the importance of agency experience in shaping a successful marketing career. Pam shares key insights from her 30+ years in top marketing roles, offering strategies on name testing, leveraging partnerships, and using user-generated content to boost engagement. Tune in to explore the lessons every CMO should know and how to drive mission-led campaigns with data-driven precision. | |||
| EP 56: Jessica Gilmartin, Calendly- 'Redefining Team Dynamics' | 19 Jan 2024 | 00:34:14 | |
In this episode of TOP CMO, join host Ben Kaplan as he engages in a riveting conversation with Jessica Gilmartin, the Chief Marketing Officer of Calendly. Dive into the world of strategic marketing as they explore how breaking down silos, fostering a culture of teamwork, and setting high standards are pivotal in the ever-changing marketing landscape. Jessica shares her invaluable experiences from working with leading companies like Asana, Google, and Dell, offering a unique perspective on harnessing the power of AI and technology to reshape marketing strategies. Whether you're a marketing professional, a business leader, or someone fascinated by the dynamic world of digital marketing, this episode is packed with actionable insights and thought-provoking discussions. Tune in to TOP CMO for an episode that not only enlightens but also empowers marketers to adapt and thrive in an era of constant technological evolution. #calendly #marketing #cmo #topcmo #topthoughtleader | |||
| EP 55: Bruno Trimouille, Litera - 'Breaking Boundaries' | 12 Jan 2024 | 00:27:55 | |
In this insightful episode of "Top CMO," host Ben Kaplan sits down with Bruno Trimouille, the Chief Marketing Officer of Litera, a software company catering to the legal industry. With over 25 years of experience in software, Bruno shares his journey of transforming marketing strategies in a traditionally conservative field. He discusses the pivotal role of event marketing in the legal sector, the innovative use of digital campaigns, and the importance of leveraging technology, including the potential of AI, to revolutionize the legal industry's approach to marketing. This episode offers a deep dive into the challenges and opportunities of marketing in a niche industry, providing valuable lessons in adopting a transformation-focused mindset and the power of strategic marketing in driving industry change. Join us as we explore how Bruno Trimouille is reshaping the way legal tech companies think about and execute their marketing strategies. | |||
| EP 54: Alice Milligan, Morgan Stanley - 'Trading Traditions for Trends' | 05 Jan 2024 | 00:38:20 | |
In this episode of TOP CMO, host Ben Kaplan engages in a compelling conversation with Alice Milligan, the Chief Marketing Officer at Morgan Stanley. Alice shares her journey in transforming the brand image of this renowned financial services giant, emphasizing democratization and accessibility. The episode delves into Morgan Stanley's strategic shift to connect with a broader audience, including younger investors and diverse groups. Alice discusses the challenges and successes of rebranding an iconic firm, and the importance of integrating new media and innovative marketing techniques. The episode provides valuable insights for marketing professionals and business leaders looking to adapt and thrive in today's rapidly changing market landscape. It's a must-listen for anyone interested in marketing strategy, brand transformation, and leadership in the financial services industry. | |||
| EP 53: Ashish Kuthiala, Traceable - 'From Obscure to Omnipresent' | 29 Dec 2023 | 00:34:10 | |
In this episode of "TOP CMO," host Ben Kaplan engages in a dynamic conversation with Ashish Kuthiala, the Chief Marketing Officer at Traceable AI. They delve into the evolving role of a CMO in a rapidly growing tech startup, focusing on the unique challenges and strategies involved in building brand awareness in the competitive field of API cybersecurity. Ashish shares his journey of transitioning Traceable AI from a little-known entity to a prominent player in the cybersecurity realm, a process he likens to 'escaping gravity'. The episode offers insights into effective marketing tactics, the importance of educating the market, and leveraging scarcity as a catalyst for innovation. Ashish's approach, blending his engineering background with marketing acumen, illustrates the power of narrative and data in crafting a successful marketing strategy. This episode is a must-listen for marketing professionals and startup enthusiasts alike, offering valuable lessons on brand positioning, thought leadership, and the importance of resilience and adaptability in the fast-paced world of tech startups. | |||
| EP 52: Alyson Griffin, Statefarm - 'Branding Beyond Boundaries' | 22 Dec 2023 | 00:44:59 | |
In this episode of TOP CMO, we're joined by Alyson Griffin from State Farm for an in-depth conversation about the evolving world of marketing. Alyson shares her experiences and insights on how State Farm is navigating the challenges and opportunities of digital transformation. We dive into the company's innovative foray into the metaverse, discussing how this venture is reshaping customer engagement and brand dynamics. The episode also touches on the crucial role of authenticity in marketing, particularly in how State Farm integrates this value into its campaigns. This discussion is an essential listen for anyone interested in the practical aspects of marketing in a digital era and how established brands are adapting to stay relevant and connected with their audience. Tune in for a candid look at State Farm's strategies and initiatives that are shaping the future of marketing. #marketing #topcmo #statefarm #business #cmo #leadership | |||
| EP 51: Betsey Chung, TD Bank- 'Heart Meets Finance' | 15 Dec 2023 | 00:37:49 | |
In this "Top CMO" episode, host Ben Kaplan interviews Betsey Chung, TD Bank's Global CMO. Betsey shares her transition from finance to marketing, focusing on a data-driven, human-centric strategy. She discusses marketing's balanced scorecard approach, integrating financial metrics with customer and employee engagement. The episode highlights the importance of adapting marketing strategies to cultural differences in various markets. It provides insights into creating a culture that values customer and employee relationships in the financial sector. #topcmo #marketing #marketingleadership #marketinginnovation #TDbank | |||
| EP 50: Brad Audet, Mazda USA- 'Driving Human-Centric Innovation' | 08 Dec 2023 | 00:33:31 | |
In this latest episode of TOP CMO, we welcome Brad Audet, Chief Marketing Officer of Mazda North America. Brad discusses the strategic pivot Mazda has made towards a more human-centric approach in their marketing initiatives. The conversation delves into the practicalities of integrating customer experience into the automotive sector and how Mazda navigates the current marketing landscape. Brad shares his perspective on balancing data-driven strategies with a deep understanding of customer needs and desires. This episode offers a unique insight into the challenges and successes of applying human-centric concepts in a competitive industry. It's an essential listen for CMOs, marketing professionals, and anyone keen on understanding the evolving dynamics of customer-focused marketing in the automotive world. | |||
| EP 49: Kory Marchisotto, e.l.f Beauty- 'Risk, Fail, Transform, Triumph' | 24 Nov 2023 | 00:40:39 | |
In this must-listen episode of "TOP CMO," we delve into the innovative mind of Kory Marchisotto, CMO of e.l.f. Beauty. Join us as Kory unravels the secrets behind transforming a beauty brand into a cultural phenomenon. Discover how breaking the rules, daring to be different, and truly connecting with consumers can redefine marketing in the beauty industry. Hear about the strategies that propelled e.l.f. Beauty into the spotlight, and learn how a unique approach to product launches and advertising campaigns can make all the difference. Kory shares her journey, offering invaluable insights without revealing all her cards, ensuring that marketing professionals and enthusiasts alike are left eager for more. | |||
| EP 48: Melissa Grady Dias, Cadillac- 'Boldness in Branding' | 17 Nov 2023 | 00:36:21 | |
In the latest episode of "TOP CMO," host Ben Kaplan sits down with Melissa Grady Dias, the Global Chief Marketing Officer at Cadillac, to delve into the dynamic world of automotive marketing and the unique strategies behind one of America's most iconic luxury automobile brands. This episode offers a fascinating look into how Cadillac, a brand synonymous with success and luxury, is navigating the evolving landscape of consumer preferences and digital marketing. #TOPCMO #Cadillac #MarketingInnovation #LuxuryAutomobiles #Podcast #marketing | |||
| EP 47: Elina Vilk, Hootsuite- 'Elements of Marketing' | 10 Nov 2023 | 00:49:25 | |
Unlock the Secrets of Marketing Mastery with Elina Vilk, CMO of Hootsuite, on TOP CMO. Dive into a riveting conversation exploring the four elemental 'C's of marketing success. Discover how Elina's diverse experience across major brands like PayPal, Facebook, and WooCommerce has shaped her unique perspective. Learn practical strategies for thriving in the dynamic world of marketing, and gain insights into making every marketing dollar count. Whether you're a budding marketer or a seasoned pro, this episode is packed with valuable lessons and engaging stories. Tune in to elevate your marketing game! | |||
| What’s the secret to competing with industry giants on a limited budget? - Chad Waetzig, Crunch Fitness | 04 Sep 2024 | 00:34:34 | |
Join us on this episode of TOP CMO as Ben Kaplan sits down with Chad Waetzig, the CMO of Crunch Fitness, to explore how Crunch has grown from 125 to over 465 locations worldwide. Chad shares his insights into franchise marketing, the importance of localizing campaigns, and why listening to franchisees is key to success. Discover how Crunch’s unique "high-value, low-price" model, coupled with creative storytelling, helps the brand compete with industry giants. Plus, learn how the pandemic reshaped fitness trends and how Crunch is adapting with hybrid workout solutions. | |||
| EP 46: Shane Murphy-Reuter, Webflow - 'Empower, Lead, Innovate' | 03 Nov 2023 | 00:43:17 | |
In this episode of TOP CMO, join us as we delve into the world of strategic marketing leadership with Shane Murphy-Reuter, CMO of Webflow. We explore Shane's extensive experience across the technology sector, where he has shaped the marketing functions of major companies, turning innovative visions into reality. From his pivotal role in customer acquisition at Paddy Power Betfair to spearheading marketing efforts and driving growth at Intercom and ZoomInfo, Shane has a wealth of knowledge on building brands and leading teams to success. As a Limited Partner at Stage 2 Capital and an advisor to Sendoso, he shares unique insights into the investment landscape for sales and marketing technologies. This episode is a must-listen for those looking to harness the power of marketing to transform business communication, empower creative teams, and lead with accountability in the fast-paced digital world. Get ready to be inspired by a leader who's not only revolutionizing the 'create for the web' space but also fostering impactful, fulfilling careers along the way. | |||
| EP 45: Norman Guadagno, Mimecast - 'The Boo-Boo Theory of Risk' | 20 Oct 2023 | 00:36:13 | |
Are you fascinated by the ever-changing landscape of cybersecurity? Curious about what it takes to manage risk in a digital world? This episode is right up your alley! Today we sit down with Norman Guadagno, the CMO of Mimecast, a company dedicated to transforming email and collaboration security for over 40,000 organizations. With a career spanning multiple sectors and roles, from being the founding member of CMO Huddles to serving as the first CMO at Acoustic, Norman has insights that you won't want to miss. What's Inside:
Bonus: Norman's unique "Boo-Boo Theory of Risk" unveiled! Why You Should Listen:
Tune in to unlock these insights and more, as we unravel the intricate web of cybersecurity, marketing, and leadership. Don't forget to bring your notepad; this episode is packed with value! | |||
| EP 44: Jill Cress, H&R Block - 'Trust, Taxes & Transformation' | 13 Oct 2023 | 00:39:54 | |
In this episode of TOP CMO, we're joined by Jill Cress, a seasoned marketing strategist with over 30 years of experience. Jill delves into the intricacies of tax marketing, sharing invaluable insights from her journey at H&R Block. From understanding client perspectives to the role of life moments in tax situations, Jill covers it all. Tune in to learn how H&R Block leverages its 70-year legacy to offer peace of mind and maximum refunds, guaranteed. Jill also discusses the brand's successful shift from traditional TV to online video, its targeted approach to Gen Z, and its innovative collaborations, like the Spotify tax return playlist. Whether you're a marketer looking to understand audience segmentation or someone curious about the evolving landscape of tax services, this episode is a treasure trove of knowledge. Don't miss out on Jill's expert tips on building trust, delivering confidence, and experimenting with new platforms for maximum impact. | |||
| EP 43: Chris Koehler, Box - 'Lead, Learn, Evolve' | 06 Oct 2023 | 00:34:33 | |
In this compelling episode, host Ben Kaplan sits down with Chris Koehler, the Chief Marketing Officer at Box Inc., to unpack the secrets behind his customer-centric approach to marketing. Chris shares his unconventional journey to becoming a CMO and how it has informed his strategies for achieving customer success at Box Inc. The conversation takes a deep dive into the transformative power of "raising your hand" in the professional world. Both Chris and Ben advocate for this proactive approach, emphasizing how it can lead to unexpected opportunities and constructive feedback. But that's not all. The episode also explores the challenges and opportunities of integrating AI and security into Box's offerings, as well as the importance of being data-driven in today's uncertain landscape. Chris provides invaluable insights into hiring practices that prioritize cultural fit and adaptability, offering a holistic view of what it takes to succeed in the rapidly evolving role of a CMO. Whether you're an aspiring marketer, an established leader, or simply interested in the intersection of technology, leadership, and marketing, this episode is a treasure trove of insights designed to help you Lead, Adapt, and Grow in your career. | |||