Explorez tous les épisodes du podcast Behavioral Science For Brands: Leveraging behavioral science in brand marketing.
| Titre | Date | Durée | |
|---|---|---|---|
| How Starbucks used scarcity to create the cult of the Pumpkin Spiced Latte | 29 Aug 2024 | 00:30:28 | |
In this episode, we uncover how Starbucks turns the Pumpkin Spice Latte into a cult favorite through the power of scarcity. | |||
| How Disney uses the peak-end rule to manage queues and spark joy | 15 Aug 2024 | 00:26:55 | |
In this episode, we examine how Disney uses behavioral principles to manage queues, process payments and create moments of joy inside their parks. | |||
| How Costco uses the sunk cost effect to drive repeat purchase | 12 Mar 2024 | 00:21:54 | |
In this episode, we dive deep into motivations that drive the consumer when it comes to locking in their purchases. Be it the effect of loyalty programs or the theory of sunken costs, Costco has done this to great effect. | |||
| Interview: Tali Sharot, author of The Optimism Bias, on how to create positive consumer expectations | 29 Feb 2024 | 00:41:14 | |
In this episode, we sit down with Tali Sharot, a neuroscience professor at University College London and M.I.T., to talk about the practical application of cognitive neuroscience. | |||
| Valentine’s Day and why much market research is misleading | 27 Feb 2024 | 00:22:01 | |
In this episode, we explore the intricate world of Valentine's Day, online dating, and the | |||
| The Super Bowl: why costly signalling makes messages more effective | 27 Feb 2024 | 00:27:01 | |
In this episode, we discuss the influence behind Super Bowl ads and how | |||
| Interview: Mark Earls, author of Herd, on how to use behavioral economics in business and beyond | 27 Feb 2024 | 00:47:45 | |
In this episode we chat with award-winning author Mark | |||
| Interview: Phill Agnew, host of the Nudge Podcast, on three ways to tap into consumer psychology | 27 Feb 2024 | 00:37:13 | |
In this episode we sit down with Phill Agnew, the Senior Product Marketing | |||
| New Year's Resolution: The power of a public commitment | 22 Dec 2023 | 00:31:26 | |
In this episode we discuss the behavioral science behind New Year's Resolutions, commitments, the motivation to change behavior, and succeeding beyond January 1st. | |||
| How UberEats makes picking simpler to scale up sales | 28 Sep 2023 | 00:25:25 | |
In this episode, we discuss the power of menu design in influencing consumer choices, highlighting the importance of avoiding choice paralysis, using tactics like emphasizing popularity, and leveraging price relativity to boost sales. | |||
| How Apple made its benefits more memorable by making them concrete | 28 Sep 2023 | 00:25:13 | |
In this episode, we discuss how Apple successfully utilizes behavioral science principles such as optimal newness, the power of concrete language, and simplicity to drive innovation and create a consistent and memorable brand experience. | |||
| How Got Milk? harnessed loss aversion to win market share | 28 Sep 2023 | 00:21:48 | |
In this episode,we explore the success of the "Got Milk" campaign, which tapped into the power of loss aversion, humor, and the messenger effect by using celebrities to emphasize what people would miss out on if they didn't have milk, ultimately generating over $1 billion in sales for the dairy industry. | |||
| Interview: Owain Service, former MD of the UK Behavioural Insights Team, on how to apply psychology in the public sector | 14 Aug 2024 | 00:45:10 | |
In this episode, we have Owain Service, cofounder and former managing director of the UK's Behavioral Insights Team and former deputy director of the Prime Minister's Strategy Unit, joining us to explore the possibilities of behavioral sciences in other sectors. | |||
| How De Beers used anchoring to create perhaps the world’s most successful ad | 28 Sep 2023 | 00:20:37 | |
In this episode, we explore the success of De Beers' marketing campaign for diamond | |||
| How ‘Don’t Mess With Texas’ achieved success by recognizing ads are a weak force | 28 Sep 2023 | 00:19:22 | |
In this episode, we delve into the Don't Mess With Texas campaign and its remarkable | |||
| How Snickers use trigger moments to drive consumption | 28 Sep 2023 | 00:24:45 | |
In this episode, we discuss the power of triggers and cues in marketing, emphasizing the | |||
| How The Economist used the generation effect to make their ads memorable | 28 Sep 2023 | 00:31:54 | |
In this episode we explore the successful advertising campaigns of The Economist, which leveraged the generation effect and the decoy effect to engage and persuade consumers, discussing the campaign's impact and the alignment of incentives in marketing. | |||
| How Facebook harnesses uncertain rewards to build a sticky user experience | 06 Jun 2023 | 00:14:01 | |
In this episode we discuss how Facebook and other brands use uncertain rewards to create an addictive and exciting user experience.The power of uncertain rewards and the element of variability is the key to embedding a behavior. | |||
| How political campaigns have applied behavioural science to sway their audience | 06 Jun 2023 | 00:13:47 | |
In this episode we explore how the lessons of behavioral science can be applied to other fields, including politics, specifically looking at historical campaigns and the principles employed by politicians to captivate their audiences. | |||
| How Blue Apron adds a little friction to boost taste perceptions | 06 Jun 2023 | 00:23:27 | |
In this episode we discuss the secrets behind the paradox of friction. Removing friction is useful for behavior change, while adding friction is useful for creating belief in the quality of a product. | |||
| How Grey Goose uses price to signal superior quality | 06 Jun 2023 | 00:15:46 | |
The expectations we have about food and drink can greatly affect our perception of their taste, and setting those expectations can be achieved through premium factors such as price, design, serve, and provenance, as well as creating a positive sentiment around a product being marketed. | |||
| How Dyson uses the illusion of effort to set expectations of excellence | 30 May 2023 | 00:24:36 | |
James Dyson has revolutionized the way everyday household appliances are made and sold with his innovative approach to entrepreneurship. His story is an inspiring one of success against all odds that demonstrates how powerful a determined entrepreneur can be in bringing ideas to life - not only through product design but also by building memorable brands rooted in behavioral science principles. | |||
| How KFC used scarcity in a creative way to drum up sales | 17 May 2023 | 00:20:20 | |
KFC's secret recipe for innovation is not just herbs and spices- it's behavioral science.Through continuous testing and learnings, KFC is able to stay ahead of the game in the fast-food industry while cooking up creative ways to satisfy their customers' cravings. | |||
| Summer holidays: using nostalgia to increase willingness to pay | 03 Jun 2024 | 00:36:55 | |
In this episode, we talk about how marketers leverage principles like nostalgia and active commitment to sell targeted experience to customers. | |||
| How Spotify harnesses the fresh start effect to encourage new listening habits | 09 May 2023 | 00:29:12 | |
Spotify disrupted the music industry with savvy tactics from behavioral science. Through principles like scarcity and the fresh start effect, the streaming giant gained a devoted following and transformed the way we listen to music. | |||
| How Uber creates psychological distance to make prices feel smaller | 02 May 2023 | 00:22:43 | |
Consumers do not act completely rationally when it comes to prices, but businesses can make prices more appealing by using precise pricing, charm pricing, and putting more psychological distance between the act of payment and receiving the product. | |||
| Bonus Episode - The key lessons from Richard’s new book, The Illusion of Choice | 27 Mar 2023 | 00:24:59 | |
In this special episode we take a look at Richard's new book, the Illusion of Choice and gain exclusive content from our author himself. Hear about the stories that inspired the book, and most importantly, hear how Richard thinks we can all use this new book to make marketing in the world stronger. | |||
| How Wellow uses the science of sound to signal comfort | 06 Mar 2023 | 00:12:36 | |
Understanding the power of sound symbolism and ease vs. motivation can help brands create strong associations in consumers' minds and boost their willingness to take action. In this episode, we explore how Wellow Compression Socks utilizes behavioral science to craft an effective name and establish a compelling brand position. | |||
| How Pringles used rhyme to become America’s top chip | 13 Feb 2023 | 00:12:51 | |
From their iconic tube shape to the innovative stackable shape, Pringles chips | |||
| How Amazon has ruthlessly removed friction to encourage customers to come back for more | 26 Jan 2023 | 00:17:36 | |
Amazon has revolutionized e-commerce, and this episode dives into the behavioral science behind their success. From one-click purchasing to Amazon Prime - discover how these features rooted in behavioral science keep customers coming back for more. | |||
| How Häagen-Dazs used foreign branding to create a premium image | 12 Dec 2022 | 00:13:45 | |
Haagen-Dazs sounds foreign so it must be good. This episode explores how Haagen-Dazs leverages foreign branding and price relativity, turning frozen CPG into luxury and setting up positive consumer expectations. | |||
| How L'Oréal emphasizes their cost to signal quality | 06 Dec 2022 | 00:14:51 | |
L'Oréal Paris' famed tagline, “Because You’re Worth It” has been used by the brand for over 50 years. This episode explores how L'Oréal has used behavioral science tactics such as perceptual fluency and literal & lateral applications to boost its perception of value and popularity over the years with its consumers. | |||
| How Aperol applies the power of lateral social proof to become more appealing | 04 Dec 2022 | 00:13:17 | |
Aperol had a product attribute that made it truly distinctive in the category: the color orange. This episode explores how Aperol used this to harness the power of social proof and how marketers must create triggers with consumers to truly change their purchasing behavior. | |||
| How Aboslut’s distinctiveness helped them grow market share in a crowded category | 04 Dec 2022 | 00:12:00 | |
The Von Restorff Effect tells us that brands who behave | |||
| Football: The Lessons Behind ActionThe marketing lessons from penalty kicks: The lessons behind action bias and fluent devices Bias and Fluent Devices | 28 May 2024 | 00:29:43 | |
In this episode, we examine pre-disposed decisions that prioritzes acting versus maintaining the status quo, due to optics. | |||
| How Guinness uses a weakness to emphasize a strength | 04 Dec 2022 | 00:15:08 | |
As Guinness looked to expand globally outside of the UK, it had a product | |||
| How Liquid Death broke category norms to stand out from the crowd | 06 May 2024 | 00:26:28 | |
In this episode, we take a look at the behavioral principles that empower Liquid Death and it's entry into the American market with a distinctive style. | |||
| Kentucky derby: gambling and the danger of overconfidence | 30 Apr 2024 | 00:37:17 | |
In this episode, we explore how more data doesn't necessarily mean better results and what alternatives marketers have to successful metric-based outcomes. | |||
| Three biases that promote sustainable behaviour | 18 Apr 2024 | 00:33:00 | |
In this episode, we take a look at the biases that promote sustainability and how the sustainability movement can be applied to brands. | |||
| How Red Bull used the principle of relativity to shrink their can and grow their sales | 09 Apr 2024 | 00:16:58 | |
In this episode, we examine the promotional prowess of RedBull from marketing the drink and facing challenges that came with it's unique and 'unwelcome' taste. | |||
| How Chipotle employs the pique effect to generate excitement | 25 Mar 2024 | 00:17:52 | |
In this episode, we check out Chipotle's data driven marketing campaign and the success that came with it. | |||
| Interview: Kate Waters, director of client strategy at ITV, on how the AA, Zoe and Spotify use behavioral science | 12 Sep 2024 | 00:48:10 | |
In this episode, we talk with ad agency founder Kate Waters on how the AA, Zoe and Spotify apply behavioral science. We cover a wide range of principles: from language reframing to social proof, concreteness to choice paralysis | |||
| Interview: Matt Johnson, author of Blindsight, on the behavioral science lessons of Pret a Manger and Perrier | 26 Sep 2024 | 00:44:07 | |
We talk with Matt about his favorite practical examples of behavioural science being applied by brands. We cover how Pret a Manger use uncertain rewards to excite customers, how Perrier harnessed the principle of essentialism to launch in the US and why more brands should think about marketing to groups rather than individuals. | |||
| How indulgence brands can benefit from moral licensing | 09 Oct 2024 | 00:19:02 | |
In this episode, we explore how indulgence brands like soft drinks and ice creams can use behavioral science principles. We discuss moral licensing, where people overcompensate in one area after behaving virtuously in another, and how brands like Miller and L'Oreal have applied this insight. Lastly, we examine a study by Read, showing how shoppers make different choices when picking for their current versus future selves. | |||
| Get Out the Vote: How behavioral science can boost voter turnout | 24 Oct 2024 | 00:26:54 | |
In this special episode, we discuss how behavioral science can be used to encourage voter registration and turnaround. We cover well known ideas like social proof including some of the most relevant nuances and how it’s often misused by campaigns for good. We also turn to lesser known research by Bryan on how we label behavior can have a significant effect on whether it occurs. | |||
| Interview: Les Binet, co-author of The Long and the Short of It, on the secrets behind effective advertising | 05 Nov 2024 | 00:59:24 | |
In this episode we talk with Les Binet, co-author of The Long and the Short of it about his research into effective advertising. We discuss some of his best-known findings, such as the value of emotional campaigns. But we also cover some lesser-known areas such as whether wear out is a myth, why music in ads should get more attention and finally what he calls the “dark matter of effectiveness”: price effects. | |||
| The behavioural science behind the perfect gift | 20 Nov 2024 | 00:29:23 | |
In this episode we look at a range of behavioral science experiments that shed light on effective gift giving. These are useful because our intuition about what receivers want is often off the mark. | |||
| Interview: Phil Barden, author of Decoded, on how to apply neuroscience to marketing | 05 Dec 2024 | 00:49:09 | |
In this episode MichaelAaron and Richard sit down with Phil Barden, author of Decoded and Managing Director at DECODE Marketing. His excellent book was one of the earliest to look at how ideas from neuroscience and behavioral economics could be used to improve marketing. | |||
| How to change habitual customer behaviour in the New Year | 19 Dec 2024 | 00:27:52 | |
In this episode we return to the question of how to break old consumer habits and build new ones. We cover four new studies, each of which has practical implications for brands. We begin by looking at when people are open to changing their behavior and discuss the fresh start effect and the destabilizing effect of life events. | |||
| The replication crisis: How to avoid basing your marketing on bogus findings | 09 Jan 2025 | 00:24:38 | |
In this episode, we discuss the replication crisis. By that we mean, when academics have re-run some behavioural science studies, they have found different results to the original experiment thereby invalidating it. We cover some of the most famous studies that need to be avoided and how you can have confidence in the findings that you’re applying. | |||