Bad Community Advice – Détails, épisodes et analyse

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Bad Community Advice

Seth Resler of Community Marketing Revolution

Business & Entrepreneuriat

Fréquence : 1 épisode/21j. Total Éps: 9

Not all community-building advice is created equal—and some of it is downright awful. Hosted by Seth Resler, this show features conversations with seasoned community professionals who share the worst advice they’ve received—and what they’ve learned the hard way. It’s part reality check, part therapy session, and all about helping you build better communities by avoiding the mistakes others already made.

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Données mises à jour le 14/07/2026

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🇨🇦 Canada - Marketing
17/01/2026
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https://heatherlynnangel.com/seth
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https://confidentcommunities.com/
1 partage

https://amzn.to/4meDS20
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Score global : 53%

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"The Onboarding Setup Can Wait"

lundi 5 janvier 2026 • Durée 35:31

“Don’t worry about onboarding until after launch.” That’s the kind of bad advice that can doom your community before it even gets off the ground. Community strategist Heather Angel joins host Seth Resler to explain why the welcome experience is one of the most important parts of community building—and why it can’t be an afterthought. Heather shares practical tips for helping new members feel comfortable, connected, and confident from day one, including how to use DMs, events, and even a Spotify playlist to turn newcomers into engaged participants. They also dig into how to measure whether your onboarding is working, the dangers of overwhelming members with too much content, and why no amount of AI automation can replace genuine human connection. If you’ve ever been tempted to “set it up later,” this episode might just save your community.

Get Heather's onboarding guide: https://heatherlynnangel.com/seth

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"Metrics Don't Matter"

lundi 1 décembre 2025 • Durée 33:04

You can’t manage what you don’t measure—and that includes your community. Community strategist Catherine Hackney, Principal of Confident Communities Consulting, has seen too many organizations skip tracking engagement metrics because “we don’t know what to do with the data.” In this episode, she explains why that’s a fast track to a stagnant (or dying) community. Catherine shares which numbers actually tell you something meaningful—like average replies per post and unsubscribe rates—and which ones are just noise. She also talks about how to combine quantitative data (like dashboards and reports) with qualitative feedback (like member quotes and stories) to paint a full picture of your community’s health. Learn how to connect your data to your larger goals, create better feedback loops, and prove your community’s ROI before the budget axe swings. Confident Communities Consulting: https://confidentcommunities.com/

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"Community Marketing Doesn't Work"

lundi 3 novembre 2025 • Durée 25:32

“Community marketing doesn’t work.” That’s the bad advice that shaped the career of Andy Claremont, Head of Ecosystem and Community at Glide—and it couldn’t have been more wrong. In this episode, Andy and host Seth Resler of Community Marketing Revolution unpack why early skeptics misunderstood the power of community-led growth, and how marketing through genuine connection has become one of the strongest competitive moats for modern brands. They explore: * How audience and community differ (and why the direction your chairs face matters) * Why community belongs everywhere in the org chart—not just in marketing * What “intentional matchmaking” looks like inside a thriving SaaS community * How to turn your members into the heroes of your brand story Andy also shares his prediction for the next five years of community building—and why, in an AI-saturated world, authentic human connection will matter more than ever.

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"Hit Your Numbers With Gamification"

lundi 6 octobre 2025 • Durée 46:12

What happens when brands mistake transactions for relationships? Christina Garnett says that’s where community efforts often go wrong. A fractional Chief Customer Officer and CX strategist, Christina argues that gamification is not the magic fix many leaders think it is—it can create surface-level engagement but rarely delivers belonging. In this conversation, Christina unpacks lessons from her new book, Transforming Customer Brand Relationships, a hands-on guide to building stronger connections and deeper loyalty through empathy and emotional intelligence. She explains why community is the “silo killer” in customer experience, why listening to your customers matters more than listening to your competitors, and how psychological safety shapes whether members truly engage. Together with host Seth Resler, she digs into the pitfalls of chasing vanity metrics, the diminishing returns of swag, and why the most meaningful communities help people transform, not just transact. BUY CHRISTINA'S BOOK: https://amzn.to/4meDS20 (This is an affiliate link.)

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"Build a Community to Grow Your Audience"

lundi 1 septembre 2025 • Durée 35:59

Chasing community might not be the best move for every content creator. Arielle Nissenblatt, Head of Community and Content at Pinwheel by Audily, has seen countless podcasters dive in only to discover that community isn’t always the magic growth engine they hoped for. She joins Seth Resler of Community Marketing Revolution to unpack the difference between audience-building and community-building—and to reveal the situations where launching a community makes sense, and where it doesn’t.

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"Ignore the Lurkers"

lundi 4 août 2025 • Durée 32:25

In most support communities, a small group of vocal members dominates the conversation—while the vast majority quietly lurk in the background. It’s easy for community managers to focus on the loudest voices. But Jillian Bejtlich, Senior Community Manager at Calendly, says that’s a mistake. She explains how the silent majority can reveal what truly matters—if you know how to listen to the data.

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"You Need a Thick Skin"

lundi 4 août 2025 • Durée 32:17

Conflict is part of community management—and so are difficult members. So you just need a thick skin, right? Not quite. David DeWald, Community Manager at Ciena, joins Seth Resler of Community Marketing Revolution to explain why toughness alone won’t cut it. He shares practical strategies for handling high-stress situations, knowing when to ask for help, and protecting your mental health along the way.

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"If You Build It, They Will Come"

lundi 4 août 2025 • Durée 29:26

Too many community builders spend months—or even years—designing the “perfect” online space, only to open the doors and find no one there. Todd Nilson, Community Strategist at Clocktower Advisors, joins Seth Resler of Community Marketing Revolution to explain why “If you build it, they will come” is a great movie line but terrible advice for launching a community. Before you invest time and energy creating your community space, learn what actually works.

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Promo: Bad Community Advice

lundi 21 juillet 2025 • Durée 00:55

Seth Resler asks community building professionals about the worst advice they ever received and why it doesn't work.

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Bad Community Advice – Détails, épisodes et analyse

Détails du podcast

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Apple Podcasts

Spotify

Liens partagés entre épisodes et podcasts

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Qualité et score du flux RSS

Historique des publications

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Podcasts et contenus similaires

Podcasts Similaires Basées sur le Contenu

Apple Podcasts

Spotify

Podcasts Similaires Basées sur le Contenu

Other2

Amazon1