Explorez tous les épisodes du podcast AutoSuccess: The Podcast

Trent Broberg of ACERTUS discusses the challenges of moving vehicles efficiently and how technology has improved that process, as well as how a logistics provider can help car dealers acquire more inventory.

Arabah Woodberry of JP Morgan Chase discusses industry trends, such as EVs and inventory challenges, as well as some of Chase’s initiatives — from a platform that provides pre-approved customers directly to a dealer’s CRM to their investments in the minority dealer population.

In this audio airing of a Dealer Insider interview with Jordyn Crocker, internet sales director, and George Ransom, regional GM, of Hall Mile One Autogroup, we cover the topics important to modern dealerships. These topics include inventory, vehicle acquisition and updates to phone call technology.
Hall Mile One Autogroup, a 17-store operation, offers a great perspective to all of these topics in this episode of AutoSuccess: The Podcast.

Glenn Hemminger, managing director of UVeye, discusses dealership vehicle inspection processes.

Justin Blevins, COO at TECOBI, discusses lead generation and follow up.

Chris Murphy, president and chief marketing officer of OptionSoft, and Ken Tomaro, CEO of Optionsoft, discuss how dealers can improve their customers' digital retailing experience.

Dennis McGinn, founder and CEO of Rapid Recon, discusses vital metrics dealers should heed in the months ahead.

Atul Patel, co-founder and COO of Orbee Auto, discusses digital marketing and how to best utilize the data you receive to engage with your customers.

Justin DePasquale, vice president of sales for CallRevu, talks about how to unlock hidden growth potential in phone calls.

Dave O'Brien, president and CEO of Quantum5, discusses social advocacy learning and retraining salespeople and service advisors to ask different questions.

Matt Murray, CEO of Widewail, discusses the importance of online customer reviews.

Susan Givens and Scott Ghedine of AutoSuccess discuss the virtual NADA 2021 announcement on this special edition podcast episode.

Mark Paul, president and CEO of AutoAp, discusses safety recalls, stop sales and do not drive orders.

In this airing of the Executive Spotlight interview with Chuck Worley, OEM specialist with Naked Lime Marketing, the industry veteran discusses how to bring in high value repair orders through connecting with the consumers. For insights on strategic messaging surrounding fixed operations and thoughts on other current challenges in the auto world, tune in to this episode.

In this leadership podcast, we return to some of our past guests to get their thoughts on what daily habits have helped in their success

Bruce Thompson, CEO of CarOffer, discusses how to manage your pre-owned inventory in light of the pandemic's economic impacts and disruptions.

Chris Murphy, president and chief marketing officer for GoGoCar, discusses digital retailing in the car-buying process.

Brianna Stashak, human resources consultant for KPA, discusses the particulars of the Families First Coronavirus Response Act.

Joe Kacala, chief product officer of automotiveMastermind, discusses the used car marketplace changes of late and the use of behavior prediction tools.

Tim James, the chief operating officer of Flick Fusion, discusses vehicle merchandising using video.

Aharon Horwitz, CEO of AutoLeadStar, discusses trends and strategies for the next phase of automotive.

Mike DeLong, vice president of Dealer Services for Covideo, discusses how sales teams can use simple videos to deliver a personalized experience for buyers, differentiate themselves from the competition, and ultimately increase sales.

Jim Binkley, founder and CEO of Binary Automotive Solutions, talks about milestones within his company and how dealers can keep from "racing to the bottom" with successful marketing strategies.

Bill Wittenmyer joins us to discuss desking for maximum profit.

Continuing our leadership series on AutoSuccess: The Podcast, we asked recent guests what daily habits that have helped in their success. Today's episode includes advice from Becky Chernek of Chernek Consulting, Zach Billings of Wikimotive, Travis James of Flick Fusion, Rick Kurtz of Protective Asset Protection, Laura Rowland of iA American Warranty Group and Ryan Pitz of Car Wars.

Listen in to this episode for insights on education, motivation and more.

Dennis McGinn joins us to discuss how to drive performance from service technicians.

Amy Hughes joins us to discuss navigating the pandemic and beyond and how data is key to doing so.

We've returned to some of our past guest to ask them what one mistake they witness leaders making more frequently than others.

Laurie Halter joins us to discuss ways to stay productive while working remotely.

David Adcock joins us to discuss leaning on your partners for support during times of crisis.

Kevin LeSage joins us to discuss bringing the showroom to the customer in the age of the coronavirus.

Todd Smith joins us to discuss lead enrichment and how it can help your sales.

Mark Paul joins us to discuss how dealers are generating new profits from their inventory.

Dave Robertson joins us to discuss how COIVD-19 has affected vehicle sales and how dealers are conducting F&I remotely.

David Barnhardt joins us to discuss what every dealer should know about identity fraud.

In this audio airing of a past Executive Spotlight interview, Ryan Powers, the VP of marketing and business development with SoundFox, discusses the importance of the guest experience during the car buying process. From the hold message for call-in customers to those waiting for F&I help in the dealership lobby, Ryan offers his insights to give your customers the experience they want.

Michael LaMotta joins us to discuss customer service in a crisis.

Laura Tierney joins us to discuss Better Loaner Fleet Management And Consumer Car Technology.

We've returned to some of our past guest to ask them how they help a new employee understand the culture of their organization.

Cory Wright joins us to discuss using phone data to fight back against COVID-19.

Dale Pollak joins us to discuss how dealers can manage their businesses in a manner that will ensure they remain viable and relevant when the market returns to normal.

Susan Givens joins us to discuss the world's current pandemic, the Coronavirus, and the impact it is having on not only Babcox Media, but the automotive industry as a whole.

Joe Henry joins us to discuss the technician shortage and what dealers can do to help solve it.

David Boyle joins us to discuss business continuity during a crisis.

Ali Fawaz joins us to discuss managing customer feedback and your online reputation.

Jack Humbert joins us to discuss amplifying your voice through franchising.

Laura Rowland, account executive with iA American Warranty Group, joins us today on AutoSuccess: The Podcast to discuss the who, what, why and how of modern hiring. For insights on what benefits to offer employees and how to make your whole team part of the hiring team, listen in to this important interview.

Spring Anderson joins us to discuss the importance of the female role in dealerships.

We're returned to some of our past guest to get their thoughts on what they are doing to ensure they continue to grow and develop as a leader.

Michael Paladino joins us to discuss the importance of improved customer data management.