Auto Service World Conversations

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https://www.buzzsprout.com/2224806/support
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ASW Conversations: On a Journey of Growth, with Nick Brunet

Épisode 105

lundi 21 octobre 2024 • Durée 14:01

After a year at the helm, we catch up with Nick Brunet, president of Bestbuy Distributors. He joined the company after a stint outside the aftermarket but spent years before that with 3M. He’s no stranger to the aftermarket and is now taking on the challenge to growing Bestbuy’s place in the market. The distributor’s shareholder base has grown over the last year and looks to go even higher. He discusses growth, challenges like inventory management, using new tools like predictive analytics and the changes taking place in the automotive aftermarket.

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ASW Conversations: Generational Divides in Auto Care, with Jeff O’Hara

Épisode 104

lundi 7 octobre 2024 • Durée 16:04

The priorities of those working in the automotive aftermarket vary widely by generation, according to the Defining Culture Survey, put out by the Modern Industry eXpertise (MiX) Council, part of MEMA Aftermarket Suppliers. Just what do these generations value — and what do they have in common? MiX chair Jeff O’Hara chats about what the survey found, what jumped out to him and what the industry can learn from the results.

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ASW Conversations: Aftermarket labour challenges with Alana Baker of AIA Canada

Épisode 98

lundi 27 mai 2024 • Durée 17:38

Alana Baker, vice president of government relations and research at AIA Canada, joined Auto Service World Conversations to speak about the group’s Labour Market Report. It found that the labour gap is expected to worsen in the coming years, exacerbated by the growing trend towards vehicle electrification. Baker joins host Adam Malik to speak about the study, what it found, the challenges, how the industry can approach the issues and more.

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025 Nhu Nguyen on the road to Porsche

lundi 7 septembre 2020 • Durée 13:13

Porsche technician Nhu Nguyen followed her passion for fixing broken things into the automotive repair world. She's now a technician at a Toronto-area Porsche dealership, a volunteer at Porsche driver events, and an advocate for getting more women in repair bays. Her active social media profile, led her to be selected by eBay Canada as a tastemaker. You can find the eBay "finds" she recommends at eBay.ca/ebayedits. We spoke to her about her very busy -- and unique -- career.

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024 David Lawes on the origins of "Ken the Mechanic"

lundi 31 août 2020 • Durée 08:39

David Lawes, CEO of the B.C. Used Oil Management Association, talks about an innovative series of videos featuring a hilarious technician named "Ken the Mechanic" who discusses the recyclability of motor oil. The videos make the point that not everything that gets dirty needs to be thrown away... and that's especially true of used motor oil. We spoke to David about how the campaign came together.

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023 Tim and TJ Brough on innovative marketing

lundi 24 août 2020 • Durée 12:13

Tim and Becky Brough, owners of Reliance Automotive in Hamilton, Montana hit a home run with their spirited “Who is Becky!” marketing campaign earlier this month. The campaign dominated the local news media and was the top trending topic in town for weeks. It also drew lots of new faces into the shop. We talk to Tim and his son T.J. about how the campaign was conceived.

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022 J.F. Champagne on mandatory certification of repair shops

samedi 15 août 2020 • Durée 10:00

AIA Canada is working with industry to convince the Ontario government that mandating the certification of collision shops will help reduce the hight cost of insurance in that province. If the initiative is adopted -- and it looks like it might -- they think it would be a good idea for mechanical shops to face mandatory certification too. We spoke to AIA president J.F. Champagne to understand what's behind the initiative.

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021 Tim Cifelli on what repair shops are learning during Covid

lundi 10 août 2020 • Durée 11:55

Tim Cifelli is the marketing director for shop software company Bolt On Technology, which has led the way with things like digital inspections and text-based communications strategies. Tim says modern tools have opened up a world of new opportunities for aftermarket shops, and that, ironically enough, the Covid-19 pandemic has helped prove how effective they can be.

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020-Bill Hanvey on what to expect at AAPEX this year

lundi 3 août 2020 • Durée 11:10

Bill Hanvey and his team at the Auto Care Association face a huge challenge in mounting the giant Automotive Aftermarket Parts Exposition in Las Vegas this fall. With Covid-19 still in the air, the show is going to look a lot different than it normally does. Bill walks us through what to expect when we arrive for what is often described as Automotive Aftermarket Industry Week.

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019 Ray Proulx on how you can help High Fives for Kids

lundi 27 juillet 2020 • Durée 09:49

Ray Proulx is chairman of the High Five for Kids Foundation, a charitable arm of the Automotive Industries Association of Canada. During Covid-19, High Fives has more causes to support and fewer sources of revenue. We called to find out how aftermarket companies can help make a difference for food banks, children's charities, and scholarships across Canada.

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