In this "shorty" episode of Association Chat, host KiKi L'Italien opens up about the recent loss of her mother and the surprising complexity of navigating grief. From the unexpected physical and emotional toll to the confusing cultural practices surrounding bereavement, KiKi explores how grief is handled—and often mishandled—across different settings. Tune in for a raw, personal reflection, mixed with moments of humor and insight into the universal experience of loss. Whether you're grieving now or supporting someone who is, this episode is a quick exploration of life’s inevitable challenges.

Association Chat Magazine Issue #1: https://www.associationpublications.com/flipbook/associationchat/2024/Issue1/3/

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In this episode of Association Chat, host KiKi L'Italien interviews Jeff De Cagna, thought leader and founder of Foresight First, LLC.

Listen to this full, unedited interview: https://youtube.com/live/1hRKtoNHVcg

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In this special episode, KiKi L'Italien answers a question about strategies for boosting member engagement in hybrid events. Then, we switch gears as KiKi shares her go-to karaoke song and reminisces about unforgettable karaoke nights in Charleston.

Plus, get the scoop on the exciting Association Chat Road Trip to ASAE Annual in Cleveland, complete with live reporting and insider tips. Tune in for actionable insights, a dose of fun, and a sneak peek into the chaos and joy of association life.

Subscribe now to keep up with the latest episodes, and don't forget to sign up for the Association Chat newsletter for even more exclusive content!

Covering the upcoming Association Chat birthday party, the latest Association Chat podcast interview on the Neuroscience of Success with Dr. Shimi Kang, my interview on #EventIcons, and more!

#associations #assnchat #eventprofs #eventicons

In this episode, Association Chat host KiKi L’Italien interviews Dr. Shimi Kang about the neuroscience of success. Dr. Kang is an award-winning, Harvard-trained doctor, researcher, media expert, writer, and keynote speaker. She is the author of The Dolphin Parent: A Guide to Raising Healthy, Happy, and Self-Motivated Kids (Penguin Randomhouse 2014), The Self Motivated Kid (Penguin Tarcher 2015), and a forthcoming book about establishing healthier boundaries with technology. The Dolphin Parent is a #1 National Bestseller, won the 2015 US News International Book Award in Parenting and Family Category, has been translated and released in Germany, Russia, and China.

In this episode, Association Chat host KiKi L’Italien interviews Tyler Gates about Augmented Reality and Virtual Reality (or AR and VR) for marketers of nonprofits. Tyler is the Managing Principal at Brightline Interactive, President of the DC Chapter of the VR/AR Association and a visionary for the applications of VR/AR.

How can the philosophies, habits, and models in entrepreneurship catalyze associations? That’s what we’re talking about this week on Association Chat when I interview the founder of the Associations Catalyzing Entrepreneurship (ACE) group Meena Dayak.

How can the philosophies, habits, and models in entrepreneurship catalyze associations? That’s what we’re talking about this week on Association Chat.

I’m KiKi L’Italien, your host at kikilitalien.com. If you are a fan, please do me a favor. Like and subscribe.

When we look at associations, a lot of times we get bogged down by thinking of them as these unwieldy, rigid organizations.

We can look at entrepreneurs, large innovative companies, and the startup culture and begin to wonder about the future for associations and maybe even wonder if and how to let some of those more entrepreneurial ideas trickle in.

Maybe it’s incubators, or maybe it’s design thinking, or product development. Maybe it’s ideas. Whatever it is, we want to make our associations as strong and effective as possible.

But it’s not just effectiveness or efficiency we want, right? We actually want to move from being the slow, less creative, more traditional institutions to being transformative in how our members and the world think about or use our information. We’re looking at entrepreneurship because we want to transform the way we think or do things institutionally.

So what is it about entrepreneurship that really make that difference? For me, it’s a devotion to curiosity and not settling for the status quo, looking for creative ways to better connect and lead our industries, our members, and to move beyond relevance into excellence.

To explore this more, this week I’m visiting with the Associations Catalyzing Entrepreneurship group in Washington, DC, and the founder of ACE  Meena Dayak.

This episode's special guest is Neen James.

• Neen is the author of Folding Time™ and Attention Pays™.
• She has been named one of the Top 30 Leadership Speakers by Global Guru several years in a row because of her work with companies like Viacom, Comcast, and Abbot Pharmaceuticals among others.

Neen has boundless energy, is quick-witted and always offers powerful strategies for paying attention to what matters so you can get more done and create more significant moments at work, and home.

• Neen is the kind of speaker that engages, educates, entertains, and delivers the real-world solutions that apply in your organization, your home, and your community.
• She also provides one-on-one consulting in a variety of leadership topics and loves serving her audiences.

I hope you enjoy the show!

Support for this show comes from Boldr Strategic Consulting.

You don’t have to stress out about your digital transformation projects anymore! Let Boldr Strategic Consulting come in and help you and your team reach success. Find out more at boldrstrategy.com.

If you enjoy this show and want to support it, please visit the Association Chat Patreon page for a one-time or monthly donation! https://www.patreon.com/associationchat. 

Welcome to today’s inspiration! I am KiKi L’Italien and today I wanted to continue on the exploration of curiosity. I heard from yet one more human being yesterday who heard this short briefing and responded, so at least I know there are a few people who might be listening to these short diatribes of mine.

Poem shared: Earthworm by Anne Sexton

Welcome to today’s inspiration! I’m KiKi L’Italien and today I’m thinking about the beauty of curiosity.

I’ve been writing more lately than in any of the years since college. And one thing I can say with certainty is that once you begin showing up for the writing, the words you choose, the words you notice, begin to change.

Today I want to start you off with some words that inspired me this morning.

Sail fast, sail fast,

Ark of my hopes, Ark of my dreams;

Sweep lordly o'er the drowned Past,

Fly glittering through the sun's strange beams;

Sail fast, sail fast.

Breaths of new buds from off some drying lea

With news about the Future scent the sea:

My brain is beating like the heart of Haste:

I'll loose me a bird upon this Present waste;

Go, trembling song,

And stay not long; oh, stay not long:

Thou'rt only a gray and sober dove,

But thine eye is faith and thy wing is love.

Sidney Lanier

• 00:00 📚 Associations need financial resilience and pricing aligned with value to thrive, as traditional revenue sources have shifted and competition comes from partners, not other associations.
  • Dr. Michael Tatonetti discusses his new book "Pricing for Associations" and the proprietary framework to align pricing with value, empowering associations to thrive even in tough times.
  • The speaker expresses gratitude for the support and friendship of the person they are speaking to, acknowledging their role in their personal and professional growth.
  • Understanding the importance of pricing is crucial for associations, and the book was written to make this knowledge accessible and organized.
  • Financial sustainability is crucial for associations to continue their work, as the traditional revenue sources have shifted and competition now comes from partners rather than other associations.
  • Associations need financial resilience to continue existing and playing an important role in gatekeeping thought leadership and knowledge.
  • Pricing should be aligned with the value and delivery of the organization's offerings, and regular assessment and data collection should inform pricing decisions.
• 07:08 📈 Associations are using technology and data to create innovative products, focusing on pricing and value proposition to navigate tough times and declining membership.
  • Organizations are exploring new ways to use technology and data to create innovative products and are recalibrating their focus on current products, membership, education, and sponsorship.
  • There are various ways to price new products, but organizations often struggle with properly conceptualizing the product and end up wasting time and resources on products that don't meet the needs or expectations of their target audience.
  • Associations need to detach their value proposition from being about the organization and focus on new products and pricing frameworks to navigate tough times and declining membership.
  • Understanding the value proposition and segmentation, as well as deep diving into what value is being delivered and where there are gaps, is crucial for associations to stay relevant and make decisions on what features to prioritize.
  • The speaker discusses the importance of understanding membership tiers and pricing strategies to encourage members to upgrade to higher levels.
  • Different organizations have different strategic objectives and it's important to define success for each project, considering factors like profit, serving more people, and increasing membership or credentialing.
• 16:11 📈 Associations can find financial resilience through accessible knowledge and help, regardless of budget constraints, leading to improved profitability.
  • The speaker discusses methods for finding financial resilience for associations, including the availability of their book for free on their website.
  • The speaker discusses the accessibility of their knowledge and the help they offer to people to find answers, even if they can't engage directly.
  • The speaker discusses the importance of providing information to help elevate the entire association industry, regardless of budget constraints, in order to help improve profitability.
  • Started freelancing in marketing to help organizations, but reconsidered becoming a CEO due to uncertainty of reporting to a board and transient nature of board members.
  • The speaker had to cancel a scheduled talk on leadership at an ASA annual event due to the COVID-19 pandemic, as the topic of office complaints was no longer appropriate in the current situation.
  • The speaker discusses how they initially resisted focusing on pricing for associations but eventually gave in due to high demand, leading to the growth of their business.
• 23:00 📈 Education Association professionals need to prioritize understanding profit margins, financial sustainability, and serving their members to achieve financial resilience and ensure their association's existence.
  • The speaker emphasizes the importance of understanding profit margins and the impact of discounting for Education Association professionals to achieve financial resilience.
  • The speaker emphasizes the importance of financial sustainability and making smart business decisions to ride out economic downturns and ensure the association's existence.
  • Associations need to focus more on membership and their purpose rather than just revenue.
  • Associations should focus on serving their members rather than prioritizing sponsors and revenue.
  • Membership needs to be the central focus, with a strong emphasis on providing value to members to prevent them from seeking education and resources elsewhere.
  • The speaker emphasizes the importance of membership and community in associations and distinguishes between consultants who are doers and thought leaders.
• 33:10 📈 Focus on growing US market, reconfigure pricing based on customer feedback, build diverse and intentional firm, collaborate with industry experts for bundled online education, and stay current with evolving trends in financial resilience.
  • Focus on growing the US market instead of internationally, be honest and open with clients, and be willing to push back on decisions that don't align with your values.
  • Reconfiguring pricing based on customer feedback and providing education and expertise to clients is valuable in building trust and making an impact.
  • Building a diverse and intentional firm with flexible work hours, above market rate pay, and a focus on educating and providing jobs is a source of pride and value for the speaker.
  • The speaker discusses the importance of intentionality and learning in pricing for associations, sharing a specific example of how client feedback has impacted their work.
  • Collaboration between associations and industry experts can help organizations offer bundled online education to members, meeting the demand for convenient access without additional purchases.
  • Access to evolving trends in financial resilience is important for associations to stay current and adapt.
• 41:17 📈 Empower clients with data-driven direction, build trust through content marketing, and prioritize proper pricing strategies to maintain positive client relationships and achieve financial resilience in the association industry.
  • Let the data determine the direction, empower clients to DIY, and acknowledge the limitations of guessing.
  • Building trust and collaboration is crucial for success in working with new colleagues and clients, especially in the association industry, and content marketing is a key strategy for achieving this.
  • Creating trust and building a client base through content marketing by providing valuable information for free and receiving referrals from past clients is essential for consultants and businesses.
  • Building trust with clients is important in financial discussions, and red flags usually appear during sales calls when clients may not be ready or don't know what they want.
  • The speaker discusses the importance of proper pricing strategies and the need for planning and communication in implementing changes.
  • The speaker aims to maintain positive client relationships and ensure that their work is recommended and rehired, with the goal of achieving a high net promoter score.
• 50:52 📈 The speaker is considering building a SAS product for pricing for associations and hiring an associate to expand their business while maintaining high customer service.
  • The speaker is impressed by the person's wide range of interests and deep knowledge in the subjects they care about.
  • Prioritizing and focusing on tasks is influenced by the speaker's neurodivergent nature and bursts of creative energy, leading to the need to manage capacity and energy levels for optimal client outcomes.
  • The speaker filters potential pursuits by looking for ease and timing, and is considering building a SAS product for pricing for associations.
  • The speaker is considering hiring an associate to expand their business and is working with a firm to assess their capacity for growth.
  • Maintaining high customer service while growing a team and finding a balance between customer satisfaction and business growth is a challenge for the speaker.
• 55:52 📈 Michael discusses pricing strategies and the importance of keeping the bigger picture in mind, with a reminder to stay curious and keep learning.
  • Connect with the speaker on LinkedIn for updates and sign up for the newsletter to receive a PDF book and weekly updates.
  • Michael discusses pricing strategies and the importance of keeping the bigger picture in mind, with a reminder to stay curious and keep learning.

"The Secret to Building Bigger Buzz"

Svetlana Legetic is the co-founder of Brightest Young Things now BYT Media, Inc. — a collective of content makers, culture curators, event planners and creative marketing strategists. For over a decade now, they’ve produced a legitimately cool AND useful online and offline presence in DC, NYC, and Chicago, and work with amazing individuals, institutions and brands to build loyalty, start conversations and create memories, 365/24/7.

GQ magazine named Legetic “one of 50 most powerful people in DC”

Find out how BYT does it and the philosophy that leads BYT to build the biggest buzz in the biz!

What if you could harness all the best wisdom - knowledge, experience, intuition - from a group of people and use it to make extremely accurate decisions and predictions? Would that be valuable for you? If the answer is yes, you must watch this interview. 

A few weeks ago I saw a tweet from my friend Adrian Segar, who literally wrote the book on unconferences, discussing the wisdom of crowds sharing why an unconference would always be better than a conference designed using a conference curator, or one expert, who helped craft a vision for what a conference should be.

And it got me thinking about an interesting option...

And that option came from a segment I watched in an episode of the new Amazon Prime Video docuseries - it was just released February 22 - called This Giant Beast That is the Global Economy.

I remembered one segment, in particular, featuring a researcher talking with the host, Kal Penn, about collective intelligence, using Swarm AI technology, that could harness all the best wisdom from a group of people and make extremely accurate decisions.

And I wondered could this technology be used to make better conferences? Or, for associations of every industry facing tremendous change and disruption, could Swarm AI or hive intelligence help make strategic decisions about an organization’s mission?

Anyone who sees value in small data, big data, qualitative and quantitative research, any leader who makes big decisions for a group of people needs to hear about our topic.

So I reached out to the researcher and his company!

Dr. Louis Rosenberg received his Bachelor’s, Master’s, and PhD degrees from Stanford and his doctoral work focused on robotics, virtual reality, and human-computer interaction.

As a researcher at the U.S. Air Force’s Armstrong Labs, he created the ‘Virtual Fixtures’ system, the first Augmented Reality platform ever built. He has been awarded more than 300 patents for his technological efforts.

Dr. Louis Rosenberg is CEO and Chief Scientist of Unanimous AI, a company focused on amplifying the intelligence of networked human groups using AI algorithms modeled after natural swarms and today I am happy to welcome Louis to the show to talk with us more about these questions and so many others!

Resources from the show:

– Unanimous AI Website [https://unanimous.ai/]

– Swarm AI Outperforms in Stanford Medical Study [https://unanimous.ai/stanford-radiology/]

– Unanimous AI achieves 22% more accurate pneumonia diagnoses | VentureBeat [https://venturebeat.com/2018/09/10/un...]

– This Startup Correctly Predicted the Oscars, World Series, and SuperBowl. Here's What It's Doing Next | Inc. [https://www.inc.com/kevin-j-ryan/unan...]

If you like this show, please donate on our Patreon Page: https://www.patreon.com/associationchat

Other handy links:

Website: https://associationchat.com

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#AI #associations #superintelligence #collectiveintelligence #assnchat #leadership

Simon Sinek says “Working hard for something you don’t care about is called stress. Working hard for something you love is called passion.”

My guest for this episode is helping people connect their passion and professions and she’s GOOD at it, too!

The Executive Producer of The Oprah Winfrey Show - who has probably met some pretty sharp  thinkers in her day - calls her “one of the brightest lights and most accessible wisdom-sharers in our culture today.”

Please enjoy this conversation with the intrigue expert herself, Sam Horn!

How Comfortable Are You With Challenging the Status Quo?

Many of us might think we are pretty good at testing our assumptions, but my guest for this episode is masterful at it. In fact, she’s a successful social entrepreneur [precisely because she’s so good at disruption. And she even wrote a book to help us all get better at “radically challenging the status quo,” too, called Disrupt-Her (like disruptor...get it?)

Here’s what Fast Company said about her:

“Miki Agrawal brings the wit and provocation of a performance artist to marketing products that have historically been associated with shame — and she’s catalyzed a movement along the way.”

Please enjoy this conversation with Miki!

CURIOSITY, COMMUNITY, and DEEPER CONNECTION | Andrew Horn Guests | Association Chat with KiKi L'Italien

How do You Avoid Auto-Piloting Your Life?!⠀⠀⠀⠀⠀⠀⠀

As you begin your day in whatever your morning routine looks like, I want you to think about what life would look like if you weren’t operating out of fear and opted instead to move in a more purposeful direction. One with intent. ⠀⠀⠀⠀⠀

Would you hide from meeting people or get excited about the chance to learn about someone else’s experience? Would you be in a rush to make the numbers or opt instead for building a relationship?

From the time we are born, so many of us seem to witness a loss in our curiosity about ourselves, others, and in the world around us.⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀

Why is that? Can we change it? If so, how?⠀⠀⠀⠀⠀⠀⠀⠀

For this interview, I talk with the man who has been called "the Dale Carnegie for the Digital Age," Andrew Horn.

I ask him about meaningful conversations, Social Flow, and his thoughts about community. I hope you enjoy it.

We talk about the events that happened since the last podcast episode, the Association Chat "Why Associations Matter" project and community.

“You’re only two clicks away from uncovering a lie,” is the mantra Phil Riggins, founder of the Brand & Reputation Collective (the BRC) in the UK, now lives by.

Is it the mantra for the age we live in?

The 2019 Edelman Trust Barometer reveals that trust has changed profoundly in the past year—people have shifted their trust to the relationships within their control, most notably their employers.

Globally, 75 percent of people trust “my employer” to do what is right, significantly more than NGOs (57 percent), business (56 percent) and media (47 percent).

Can your organization optimize for trust? Let's find out how Gary LaBranche, Matthew D'Uva, and Nick Parker's organizations do it on this episode!

How do association leaders and communications experts avoid creating a crisis in times of “radical uncertainty” and change? I talk with association executives and a podcast producer in the Midwest about navigating these treacherous waters.

Episode #90 Communication Challenges in the Age of "Fake News"

Fear runs rampant as many citizens carry eroding trust in the internet as well as the foundations of democracy, 2019 has already witnessed a historic government shutdown, ongoing claims from the President of the United States that "the media is the enemy of the people", and in the midst of it all, we must still communicate with our Board, members, the media, and the public.

#fakenews #governmentshutdown #communications #associations #assnchat #FightFakeNews

What is Association Chat?

Online Community | Podcast | Alexa Skill | Resources | Events

Check into the Association Chat podcast for an hour each week to hear from bestselling authors, influential business thinkers from all industries, and the most inspiring professionals in the association realm.

Connect with others in the association industry in the live chat room and throughout the rest of the week in the private Association Chat community.

Attend the live events, happy hours, and workshops created especially for you! Sign up for the mailing list and find out more at www.associationchat.com.

What is the Association Chat News Flash Briefing? You can listen to the Association Chat News Flash Briefing on your Amazon Alexa!

Find out what's happening with associations in 1-2 minute clips. Watch live at https://youtu.be/7Ya9g6thlcE.

Enable the skill here: http://bit.ly/assnchatflash

#fakenews #trust #radicaluncertainty #crisiscommunications

Episode #90 Communication Challenges in the Age of "Fake News"

How do you feel about your LinkedIn profile? Find out how to up your game on Association Chat with communications connoisseur Dave Delaney!

Dave talks with us about ways to improve your profile, networking, and strategies for using your profile to identify the best people to reach out to who can help your goals – whatever they may be!

Live LinkedIn makeovers you won't want to miss!

Subscribe to the YouTube channel + get a reminder on all the upcoming shows and videos: https://www.youtube.com/user/KiKiTVAm...

About Dave

Dave Delaney is known as a communication connoisseur. He helps companies reach their people through comprehensive marketing communication workshops and coaching. Dave teaches effective corporate communication with his Communication Mastery workshop. He works with brands like Google, LinkedIn, and UPS. Delaney is an American Marketing Association award winner.

He has appeared in USA Today, Entrepreneur, Inc, Fortune, and Billboard Magazine.

His acclaimed book, New Business Networking, explores online and offline tools, tips and techniques to grow and nurture your professional network for your business and career by communicating - the right way.

Dave was born and raised in Toronto, Ontario, Canada. He took a trip to Ireland and ended up living with Irish Twins in Nashville, Tennessee. It’s a long story, he will happily share.

Learn more about Dave at DaveDelaney DOT ME.

What is Association Chat?

Online Community | Podcast | Alexa Skill | Resources | Events

Check into the Association Chat podcast for an hour each week to hear from bestselling authors, influential business thinkers from all industries, and the most inspiring professionals in the association realm. Call-in and ask your questions on the air!

Connect with others in the association industry in the live chat room and throughout the rest of the week in the private Association Chat community.

Attend the live events, happy hours, and workshops created especially for you!

Sign up for the mailing list and find out more at associationchat.com.

What is the Association Chat News Flash Briefing?

You can listen to the Association Chat News Flash Briefing on your Amazon Alexa! Find out what's happening with associations in 1-2 minute clips.

Watch live at https://youtu.be/7Ya9g6thlcE.

Enable the skill here: http://bit.ly/assnchatflash

#associations #association #associationsarekey #nonprofits #nonprofs #eventprofs #eventtech #themightynetwork #eventprof #501c3 #nonprofit #marketingtips #digitalmarketingexpert #asae #associationchat #assnprofs #linkedin #networking #professionaldevelopment 

Association Chat Interview with Dave Delaney – 02-19-19

How can the power of AI work as a tool to boost existing products and services and can it help us reimagine the membership experience?

We explore this heady topic with special guest Ron Moen who is the CIO at CHEST.

Ron and his team serve at the intersection of people, process, and technology - in the premier innovative organization for chest medicine professionals around the world. CHEST constituents and staff are champions for the prevention, diagnosis, and treatment of diseases of the lungs (www.chestnet.org).

CHEST's 35,000 sq ft Innovation and Simulation Center is world renowned, and unique among medical societies (www.chestmeetingcenter.com).

Ron is constantly connecting – people to people, technology to technology, and people to technology – in support of mission.

Ron's Strengthsfinder talents are Ideation, Includer, Maximizer, Positivity and WOO.

Questions

1. You just came back from a conference that you were telling me about that wasn’t targeting association CIOs, but was all about a topic that I’d think every CIO (or assn exec of any kind) would be interested in...could you talk to me a little bit more about that?
2. Non-dues revenue is a popular topic in our world of associations. What kind of ideas inspired by tech capabilities are you having these days about how your org (or others) might leverage AI, ML, or data analytics in the non-dues revenue realm? [In other words and using a dated reference, “Show me the money!”]
3. What about buying and selling data? I know you recently had a chance to attend the DataMoney Conference in New York, which is not a conference targeting association execs, but definitely an important conference for associations who have such a fountain of data they are working with...any big lessons from the conference in regards to buying and selling data in a smart “good guy” kinda way? :)
4. What are some of the questions association executives should be asking about their organization’s use of AI and data analytics?
5. What about technology advancing faster than our understanding of it and the ethical issues that arise? What are some of the danger zones for mixing tech like machine learning with data management that is less than safe? Are there other ethical areas involving tech association execs should think about?
6. What websites, books, podcasts, magazines, people do you regularly check-in with to make sure you stay on top of those things you care about the most?
7. What’s the best way for people to connect with you about speaking or anything else?

Resources (Reading List)

• Artificial intelligence in non-profit organizations https://brook.gs/2LisOA0 via @BrookingsInst
• Can Associations Benefit from Business AI, Big Data, and Other Tech Innovations?  http://www.csae.com/Blog/ArticleID/476/associations-benefit-business-ai-big-data-other-tech-innovations#.XFiyVRFwk_E.twitter

What is Association Chat?

Online Community | Podcast | Alexa Skill | Resources | Events

Check into the Association Chat podcast for an hour each week to hear from bestselling authors, influential business thinkers from all industries, and the most inspiring professionals in the association realm. Call-in and ask your questions on the air!

Connect with others in the association industry in the live chat room and throughout the rest of the week in the private Association Chat community. Attend the live events, happy hours, and workshops created especially for you!

Sign up for the mailing list and find out more at associationchat.com.

What is the Association Chat News Flash Briefing?

You can listen to the Association Chat News Flash Briefing on your Amazon Alexa! Find out what's happening with associations in 1-2 minute clips.

Watch live at https://youtu.be/7Ya9g6thlcE.

Enable the skill here:  http://bit.ly/assnchatflash

#associations #association #associationsarekey #nonprofits #nonprofs #eventprofs #eventtech #themightynetwork #eventprof #501c3 #nonprofit #marketingtips #digitalmarketingexpert #asae #associationchat #assnprofs

#ronmoen #tech #creative #storytelling #brandstory #brandstorytelling #contentmarketing

#88 ARTIFICIAL INTELLIGENCE AND INNOVATION FOR ASSOCIATIONS | Ron Moen Guests | Association Chat with KiKi L'Italien

• 00:00 🔍 Avoidance and inaction have hidden costs, leading to negative assumptions, personalization, and a negative impact on relationships, but can be overcome by giving clear and respectful responses to requests.
  •  
• 07:10 🚫 Addressing avoidance and inaction is crucial in a team to prevent missed deadlines, lack of communication, and unnecessary stress, as well as to maintain integrity and take responsibility for commitments.
  •  
• 13:54 🚫 Addressing issues through open communication, holding people accountable, and aligning actions with words can prevent the hidden costs and misunderstandings of avoidance in the workplace.
  •  
• 19:50 🔑 Prioritize psychological safety, measure progress, set boundaries, and take ownership to avoid the hidden costs of inaction in team dynamics.
  •  
• 25:15 🔍 Addressing internal issues is crucial for lasting change, so face your fears, work with a trauma-informed third party, and access emotional intelligence through techniques like finger tapping and proper breathing.
  •  
• 30:00 🌟 Incorporate positive practices into your daily routine to counteract stress, reach out to friends, utilize coping strategies, practice deep breathing and physical movements, gain better perspective, work as a team, challenge narratives, and get back into our bodies.
  •  
• 33:38 🔍 Avoidance and inaction have hidden costs, including creating unsafe environments and negative effects on culture, trust, and productivity in a team or organization.
  •  
• 41:08 🔍 Question coaches' advice, let go of cherished ideas, and face fears to avoid the hidden costs of inaction.
  •  

About our guest: Eric Kuhn is a successful entrepreneur sitting at the intersection of media, entertainment and technology.

Most recently he helped start and run Layer3 TV, a next-generation cable provider that sold to T-Mobile.  Previously Eric was Hollywood’s first “social media agent” at United Talent Agency where he represented some of the industry’s top writers, directors, actors and producers on investments, digital strategy and social media.

In 2009 Eric became CNN’s Audience Interaction Producer, running social media and producing some of the first television programs that integrated digital platforms. He also is responsible for launching the National Basketball Association and CBS News on social media.

Passionate about the arts, this season he produced his first Broadway show: Harvey Fierstein’s Torch Song. He also sits on the boards of Lincoln Center Theater and SeriesFest (an award-winning festival dedicated to showcasing episodic storytelling from around the world).

Questions:

1. What are you the most excited about in tech these days (that you can talk about) + why?
2. What kind of impact might this have on associations and nonprofits?
3. You and some of your collaborators have worked on projects with an intention to include social impact elements.  How do you think association leaders might consider incorporating more social impact projects into their own meetings and events? Any words of advice?
4. During your career, you’ve helped some of the entertainment industry’s biggest names better represent themselves and connect using technology. What can an association executive do today to raise their profile and stand out using social media in a noisy and saturated digital landscape?
5. You’ve been called the “Father of Influencers” - what do you think most people get wrong about influencer marketing?
6. What are some major mistakes you’ve seen people make with their social media use that that Association Chat viewers should avoid at all costs?
7. Another great talent of yours is navigating the business of technology. Based on your own experience, what areas of technological growth should leaders be paying special attention to these days?
8. You are always on the go, always traveling, always working, and yet you stay at the forefront of many different things: Technology, business, theater, ...what have you had to sacrifice time-wise in order to make it all work?
9. What websites, books, podcasts, magazines, people do you regularly check-in with to make sure you stay on top of those things you care about the most?
10. What’s the best way for people to connect with you about speaking or anything else?

What is Association Chat? Online Community | Podcast | Alexa Skill | Resources | Events

Check into the Association Chat podcast for an hour each week to hear from bestselling authors, influential business thinkers from all industries, and the most inspiring professionals in the association realm. Call-in and ask your questions on the air!

Connect with others in the association industry in the live chat room and throughout the rest of the week in the private Association Chat community. Attend the live events, happy hours, and workshops created especially for you!

Sign up for the mailing list and find out more at associationchat.com.

What is the Association Chat News Flash Briefing?

You can listen to the Association Chat News Flash Briefing on your Amazon Alexa! Find out what's happening with associations in 1-2 minute clips.

Watch live at https://youtu.be/7Ya9g6thlcE.

Enable the skill here:  http://bit.ly/assnchatflash

#associations #association #associationsarekey #nonprofits #nonprofs #eventprofs #eventtech #themightynetwork #eventprof #501c3 #nonprofit #marketingtips #digitalmarketingexpert #asae #associationchat #assnprofs

#erickuhn #tech #creative #storytelling #brandstory #brandstorytelling #contentmarketing

Guest David Beebe talks with Association Chat about the changing media landscape and transforming marketing organizations and brands to create creative and content that wins the hearts, minds, and wallets of members in an age of disruption.

Check out David's website: https://davidbeebe.com/

What is Association Chat?

Online Community | Podcast | Alexa Skill | Resources | Events

Check into the Association Chat podcast for an hour each week to hear from bestselling authors, influential business thinkers from all industries, and the most inspiring professionals in the association realm.

Call-in and ask your questions on the air!

Connect with others in the association industry in the live chat room and throughout the rest of the week in the private Association Chat community.

Attend the live events, happy hours, and workshops created especially for you!

Sign up for the mailing list and find out more at www.associationchat.com.

What is the Association Chat News Flash Briefing?

You can listen to the Association Chat News Flash Briefing on your Amazon Alexa!

Find out what's happening with associations in 1-2 minute clips. Watch live at https://youtu.be/7Ya9g6thlcE.

Enable the skill here: http://bit.ly/assnchatflash

#86 Content that Wins Hearts, Minds, and Wallets of Members in an Age of Disruption | David Beebe Guests | Association Chat with KiKi L'Italien

#creative #storytelling #brandstory #brandstorytelling #contentmarketing #associations #association #associationsarekey #nonprofits #nonprofs #eventprofs #eventtech #themightynetwork #eventprof #501c3 #nonprofit #marketingtips #digitalmarketingexpert #asae #associationchat #davidbeebe #assnprofs

In Community We Trust

People do business with people they know, like and trust. This begs the question: do your members really know, like and trust your association? Do you create, foster, and maintain such a community?

Join KiKi L’Italien -- the “voice of the association industry” -- as she shares the story of launching and growing Association Chat: the industry’s most popular online community.

Outlining the steps she took to build the Chat’s online forum, professional education outlet, and podcast, KiKi will tell the story of how she propelled Association Chat to the forefront of thought leadership for the association industry.

She will also reveal how you can leverage such tools as virtual events and online chats to build and maintain trust within your community. Don’t miss this engaging and interactive session and walk away inspired to create a successful community for your association.  

Date: CommPartners, April 11 - DC - KEYNOTE + LIVE Association Chat

Introducing Association Chat Micro-Sponsorship.

Yup, you read that right. In order to keep delivering you fantastic, curated content for the most creative association executives - I am putting a premium on promotional content.

If you are interested in promoting your services, speaking, events or thought-leadership - let's talk. I'll fashion something that is both informative, fun and engaging for the audience that will help you get leads for your business.

This is one of the only affordable way to get in front of 5,000+ association executives who visit and participate in the Association Chat Community online and tune in for my weekly podcast.

It's day 33 of the government shutdown on today's Association Chat News Flash briefing Sign up for the mailing list and find out more at associationchat.com.

What is the Association Chat News Flash Briefing? You can listen to the Association Chat News Flash Briefing on your Amazon Alexa! Find out what's happening with associations in 1-2 minute clips.

Association Chat special guests Brian Carter and Adele Cehrs review the trends that have changed industries, why so many organizations have lost traction, and how top performers are growing and winning today.

Carter is the #1 bestselling author of The Like Economy, LinkedIn for Business, Facebook Marketing, and The Cowbell Principle. Brian is respected as an international authority on how organizations of all sizes can create and retain business using the Internet.

Cehrs, founder and CEO of Epic PR Group and her new firm WHEN + HOW is the author of Spike Your Brand ROI. She has more than 20 years' experience in the PR and marketing industry. Cehrs has served as a strategist, corporate counsel, and crisis-management adviser for clients such as Yum Brands, Johnson & Johnson, Lockheed Martin, Verizon, and Georgetown Cupcake.

What is Association Chat?

Online Community | Podcast | Alexa Skill | Resources | Events

Check into the Association Chat podcast for an hour each week to hear from bestselling authors, influential business thinkers from all industries, and the most influential professionals in the association realm. Call-in and ask your questions on the air!

Connect with others in the association industry in the live chat room and throughout the rest of the week in the private Association Chat community.

Attend the live events, happy hours, and workshops created especially for you!

Sign up for the mailing list and find out more at www.associationchat.com.

What is the Association Chat News Flash Briefing?
You can listen to the Association Chat News Flash Briefing on your Amazon Alexa! Find out what's happening with associations in 1-2 minute clips.

Enable the skill here:  
http://bit.ly/assnchatflash

"Whether you want to advance faster at your present company, change jobs, or make the jump to a new field entirely, the goal is clear: to build a career that thrives on your unique passions and talents. But to achieve this in today’s competitive job market, it’s almost certain that at some point you’ll need to reinvent yourself professionally."

And our guest for this show to talk about creating the career you want is Dorie Clark. She is a keynote speaker and author of bestsellers Stand Out, Reinventing You, and Entrepreneurial You (among other titles).

What is Association Chat?

Online Community | Podcast | Alexa Skill | Resources | Events

Check into the Association Chat podcast for an hour each week to hear from bestselling authors, influential business thinkers from all industries, and the most influential professionals in the association realm. Call-in and ask your questions on the air!

Connect with others in the association industry in the live chat room and throughout the rest of the week in the private Association Chat community.

Attend the live events, happy hours, and workshops created especially for you!

Sign up for the mailing list and find out more at www.associationchat.com.

What is the Association Chat News Flash Briefing?

You can listen to the Association Chat News Flash Briefing on your Amazon Alexa! Find out what's happening with associations in 1-2 minute clips. Enable the skill here:  
https://www.amazon.com/gp/product/B07…

On today’s Association Chat show at 2 pm ET, I’m interviewing the bestselling author of Entrepreneurial You and Stand Out, Dorie Clark and asking “what does it take to create the career you want?”

You can call into our studio and ask Dorie your questions PLUS we’ll have a second surprise guest making an appearance today, sp you won’t want to miss it.

The first FIVE people to tweet me today with your feedback about this flash briefing or my daily blog over on Amplified Growth using #associationmuglife will receive a FREE ASSOCIATION CHAT MUG mailed to your address.

So tweet me at @kikilitalien and tell me what you think using the hashtag associationmuglife to get your free mug!

#ASSOCIATIONS #ASSNCHAT #associationmuglife

Blake and KiKi laugh about not going to their high school reunions while David Burkus shares why it's those dormant ties that could amount to selling the UFC. 

David is a best-selling author, sought after speaker and associate professor of leadership and innovation at Oral Roberts University.

His newest book, Friend of a Friend, offers readers a new perspective on how to grow their networks and build key connections—one based on the science of human behavior, not rote networking advice. He’s delivered keynotes to the leaders of Fortune 500 companies and the future leaders of the United States Naval Academy. His TED talk has been viewed over 1.9 million times and he is a regular contributor to Harvard Business Review.

Check out his website: https://davidburkus.com 

We talked about:
- Which areas of your network provide the best source of new ideas and insights
- Where the potential blind spots and weak points in your network are
- How to foster authentic, collaborative relationships
- How to effectively grow and strengthen your network
- Brazilian Jiu-Jitsu
- Superheroes and Neil Gaiman
- The history of the UFC
...it was an interesting conversation!

Join David Burkus and Association Chat host KiKi L'Italien for a discussion about the science behind successful networking.

If one of your 2019 goals is to leverage the relationships you’ve got, have I got a show for you.

How did you get your last job? A quick look at the plethora of meetup networking events out there tells us that we already know it might have more to do with who we know than what we know.

What's changing with the Association Chat Flash Briefing in 2019? A LOT! Find out what the plan is and if you haven't enabled the Association Chat Flash Briefing on your Amazon Alexa yet, you need to do it!

Link here: https://www.amazon.com/Amplified-Growth-Association-Chat/dp/B07CLLXXWQ

Think the secret to skyrocketing your leadership and team performance is all about working harder or networking more? Think again.

In this episode of Association Chat, KiKi L'Italien teams up with executive coach Zovig Garboushian to dive deep into why the most successful leaders might just be the ones who know themselves best.

• Why It’s Time to Look Inward: Uncover why the inner game matters more than ever in today's workplace and how it can transform not just your career, but your entire team's dynamic.
• Transformative Practices: Discover powerful practices that can shift your thinking, actions, and feelings towards greater success and fulfillment.
• Mindset Mastery: Learn how to recalibrate your mindset for ease, flow, and authentic confidence, setting the stage for leadership that inspires and achieves.

Interview streamed live at 2 pm ET, Tuesday, March 5, 2024, with Zovig Garboushian, who is a master of change and transitions. 

For those looking to dive deeper, join us over at www.associationchat.com for more insights and tools to enhance your leadership journey.

Don't forget to subscribe to the podcast and newsletter for more wisdom-packed episodes and resources that promise to elevate your association game!

When I reflected on 2018 and my biggest regrets over the year, thinking about the times I had my most negative experiences, it almost always had to do with not setting appropriate boundaries. These examples could usually be summed up with the saying, “no good deed goes unpunished.”

How do you know when to say, “sorry, I can’t”?

Sometimes I do interviews that don’t have a live audience and I try to figure out when and where to add them to what I’m already doing with the Association Chat podcast.

When I had a chance to catch up with my good friend, event designer Tahira Endean, it was as she was wrapping up a world tour of experiences, including attending The College of Extraordinary Experiences in Poland.

We talked about all kinds of things, but the theme of our conversation, the through line, was designing experience.

Here is a little piece of that discussion. I’ll be sharing more from that interview (and others from 2018 on the same topic) in the coming days.

As we went into this part of our conversation, Tahira had just started talking about the importance of rapid prototyping.

For more on this topic, watch the Amplified Growth blog in the coming days.

The famous seer, sage, soothsayer, and former association marketing executive...KIKINI – SEER OF HIDDEN TRUTHS!!!

Successes don’t often become successful completely by accident. But the world is full of advice about how to become a success and we can’t always know which of these rules to follow.

This episode is all about The Real Truth About Success: What The Most Influential Do Differently And Why They Won't Tell You

And our guest for this show is Garrison Wynn.

He is a keynote speaker and author of the Amazon bestseller The Real Truth about Success, the Amazon #1 bestseller The Cowbell Principle.

What is Association Chat?

Online Community | Podcast | Alexa Skill | Resources | Events

Check into the Association Chat podcast for an hour each week to hear from bestselling authors, influential business thinkers from all industries, and the most influential professionals in the association realm. Call-in and ask your questions on the air!

Connect with others in the association industry in the live chat room and throughout the rest of the week in the private Association Chat community.

Attend the live events, happy hours, and workshops created especially for you!

Sign up for the mailing list and find out more at www.associationchat.com.

What is the Association Chat News Flash Briefing?

You can listen to the Association Chat News Flash Briefing on your Amazon Alexa! Find out what's happening with associations in 1-2 minute clips. Enable the skill here:  
https://www.amazon.com/gp/product/B07CLLXXWQ?ie=UTF8&ref-suffix=ss_rw&ref_=cm_sw_r_tw_a2s_a2s_aoPcCbYTC1N4H

#81 THE REAL TRUTH ABOUT SUCCESS | Garrison Wynn Guests | Association Chat with KiKi L'Italien

Creativity by itself doesn't owe you anything. But how can creativity help you be the best leader for your tribe? And what are you even marketing to your tribe in the first place?

Seth Godin knows.

Seth Godin is an entrepreneur, best-selling author, and speaker.

In addition to launching one of the most popular blogs in the world, he has written 18 best-selling books, including The Dip, Linchpin, Purple Cow, Tribes, and What To Do When It's Your Turn (And It's Always Your Turn).

TED speaker, founder of altMBA, and in May 2018, Seth was also inducted into the Marketing Hall of Fame!

Seth joined KiKi L'Italien to discuss creativity for associations in this episode of Association Chat.

Please enjoy!

#80 SETH GODIN'S MARKETING ADVICE FOR ASSOCIATIONS IN 2019| Seth Godin Guests | Association Chat with KiKi L'Italien

Creativity by itself doesn't owe you anything. But how can creativity help you be the best leader for your tribe?

Seth Godin is the author of 18 international bestsellers focusing on the post-industrial revolution, the way ideas spread, marketing, quitting, leadership, and making an impact. 

Join Seth Godin and me as we discuss creativity in this episode of Association Chat.

• Association Chat Flash Briefing (Amazon Alexa) https://www.amazon.com/Amplified-Growth-Association-Chat/dp/B07CLLXXWQ

• New online community for Association Chat is just getting started on The Mighty Network. https://associationchat.mn.co/
• Subscribe to the Association Chat YouTube Channel https://www.youtube.com/user/KiKiTVAmplified (http://bit.ly/assnchatYT)
• See the live weekly interviews on YouTube https://youtu.be/HXA2TI20wek
• Support Association Chat on Patreon! https://www.patreon.com/associationchat

Why is Foresight the Future of Governing?

For associations, the future of governing must be different than its past, and now is the moment to begin creating it. Association boards, chief staff executives and other governing contributors have a unique opportunity to work together and design a more generative integration of stewardship, governing and foresight that can strengthen board performance as well as prepare their associations, stakeholders and broader industry and professional systems to thrive in a world experiencing transformation.

In this special Association Chat, KiKi interviews Jeff De Cagna, executive advisor for Foresight First LLC and author of the new eBook, Foresight is The Future of Governing: Building Thrivable Boards, Stakeholders and Systems for the 21st Century. 

(The eBook is available as a free download at http://futureofgoverningbook.com.)

Among the questions KiKi and Jeff will discuss:

• Why is board attention the most important and finite resource every association must manage with care?
• How can boards and chief staff executives think in a new way about what it means to govern?
• What can associations do today to begin creating a different future of governing?

Association professionals often travel for business, attending conferences and meetings, visiting hotels, and likely passing by human trafficking taking place right under our noses.  

Find out what sex trafficking looks like, what to do if you suspect it is happening, and what some industry insiders are doing to proactively fight it.

Our guests will help us understand the issue a little better and how it impacts associations and association professionals. Guests on this episode include:

1. Eliza M. Reock, who is a Program Specialist, in the Child Sex Trafficking Case Analysis Division of the National Center for Missing & Exploited Children

2. MaryAnne Bobrow, who is an associations and meetings professional who has spoken widely on this topic to planners with her keynote, “SEE SOMETHING, SAY SOMETHING, DO SOMETHING”

3. John Carter, the producer of the new documentary AMERICAN EXPLOITATION: THE SLAVES AMONG US

Resources

1. TraffickCam app - https://www.traffickcam.com/
2. The Tourism Child-Protection Code of Conduct - https://www.ecpatusa.org/
3. American Exploitation: The Slaves Among Us (documentary) http://american-exploitation.webflow.io/
4. Learn more about child sex trafficking - http://www.missingkids.org/theissues/trafficking
   Child Sex Trafficking Identification Resource - http://www.missingkids.org/content/dam/pdfs/CST-Resource-blue-1.pdf
   
5. Child Sex Trafficking in America: A Guide for Parents and Guardians -http://www.missingkids.org/content/dam/pdfs/NCMEC%20CST%20fact%20sheet_ParentGuardian.pdf
6. Celebrity Sex Cult - https://www.cbsnews.com/news/nxivm-clare-bronfman-seagram-beverage-heiress-among-6-arrested-connection-to-alleged-sex-cult-allison-mack-keith-reniere/

So Thanksgiving is happening Thursday, November 22nd and what does that mean? Pumpkin pie, family gatherings, and a reminder for all of us to be thankful.

There are all kinds of magazines that I’ve seen pushing gratitude and telling us why we’ll be healthier, happier, and more successful if we practice gratitude.

But will we really? And how do we do a better job of practicing gratitude, anyway?

Our guest to help us understand this better is Lauren LeMunyan, The Spitfire Coach and author of the book, Spitting Fire.

1. Why is it important to practice gratitude?
2. What are the benefits?
3. How can we create a better practice of gratitude?
4. What are you grateful for this year?

Follow Association Chat here:

• Association Chat Flash Briefing (Amazon Alexa) https://www.amazon.com/Amplified-Growth-Association-Chat/dp/B07CLLXXWQ
• New online community for Association Chat is just getting started on The Mighty Network. https://associationchat.mn.co/ - I will be able to offer courses, weekly accountability chats with a sub-group, and post all events to this site. I want to create spaces.
• Be sure to add yourself to the mailing list on the Association Chat website at http://associationchat.com/
• Make sure to rate or subscribe to Association Chat on iTunes https://itunes.apple.com/us/podcast/association-chat-podcast/id1221431539?mt=2
• Subscribe to the Association Chat YouTube Channel https://www.youtube.com/user/KiKiTVAmplified (http://bit.ly/assnchatYT)
• See the live weekly interviews on YouTube https://youtu.be/HXA2TI20wek
• Support Association Chat on Patreon! https://www.patreon.com/associationchat

In this episode of Association Chat, host KiKi L'Italie explores the complex world of trust within associations with "A Hot Take on Trust – Do They Trust Your Association?"

Discover why trust goes beyond a binary existence and how associations can actively cultivate it among members, leadership, and broader communities. From the importance of consistency to the impact of technology on our perceptions of trust, KiKi shares what it truly means to build and maintain trust in today's rapidly evolving landscape.

Hear a discussion about the "trust trap," where assumptions about trust can lead to complacency or misunderstanding. Learn actionable strategies for enhancing trustworthiness, from fostering transparency to embracing vulnerability, and see how these efforts can lead to stronger, more resilient associations.

Whether you're leading an association, contributing to one, or just curious about the role of trust in organizational success, this episode offers a fresh perspective that will challenge, inform, and inspire you.

Tune in to discover how you can transform the trust dynamics within your association, creating a culture of loyalty, engagement, and growth.

CEO succession planning is one of the most important duties of every association board of directors - and of every incumbent CEO. But few associations - even large, sophisticated ones - have developed comprehensive succession plans.

In this episode of Association Chat we explore why that is, and how to develop a succession plan with the author of a recent book on the subject and a veteran search executive who is a leader in the association community.

What does design thinking entail and how are associations using it?

For this episode of Association Chat, I interview Layla Masri, president of Bean Creative about design thinking and how she's used it with clients. 

This is KiKi L’Italien coming to you with your Association Chat News Flash Briefing for the week of November 12, 2018!

This week I’m testing the new production flow for the weekly podcast interview series with Blake Althen from Human Factor. We’ll be discussing design thinking for associations on Tuesday the 12th at 2 pm ET and I would love for some of you to join us so we can test the processes and the tech before doing an official show.

You can watch it streaming live on the Association Chat FB closed group and the Association Chat YouTube Channel. You can find both of those by clicking the icons on the top right of the associationchat.com website.

Also, thanks to the over 50 of you who came out to the Chat happy hour last week sponsored by Brightline Interactive and thanks also to those of you who voted for me to win the Surge Innovation Pioneer Award. Last week was amazing and I am grateful more than you know.

So that’s it for today’s Flash Briefing – tune in on Tuesday, if you can, and subscribe, like, comment, and share.

As always, keep asking questions to learn every day. After all, you might just find out that the cave you fear to enter holds the treasure you seek.