Digital marketing strategy is essential to helping veterinary practices grow and maintain their business. The efficient use of websites, SEO, social media and other online tools helps them to reach their goals without taking attention from other business areas. Jimmy talks with Shannon Perry of LifeLearn Client Ed about how practices can do all the right things to be successful.

Show notes:

Contact the podcast team: > AllThingsVetPodcast@Pattersonvet.com

More on LifeLearn > pattersonvet.com/software/client-engagement/lifelearn-cliented

Learn more about our offerings > https://pattersonvet.com

Are you experiencing staffing challenges? It may be time to breathe a sigh of relief. Relief services are becoming part of the solution to providing consistent, high-quality team member support. Patterson Veterinary’s Director of Business Development Shelley Johnson and Monica Hughes, national staffing manager at Relief Services for Veterinary Practitioners, talk about this change.

Show notes:

More on RSVP > https://reliefvet.com/

Learn more about our offerings > https://pattersonvet.com

Connect with your local rep > 800.225.7911

Contact the podcast team > AllThingsVetPodcast@Pattersonvet.com

Education is top of mind for kids this time of year, but it’s something veterinary clinics should focus on too. Jimmy talks with Patterson Veterinary Academy’s Ori Gradeles-Scislowicz about how to be sure you and your team stays up to date on CE requirements.

Show notes:

For more on Patterson CE > pattersonvet.com/services/training-continuing-education

Find your local rep to start a conversation > customerservice.pvs@pattersonvet.com

CE Resources: How to increase efficiency through cross training > qgdigitalpublishing.com/publication/?m=54561&i=810648&view=articleBrowser&article_id=4697232&ver=html5

Contact the podcast team > AllThingsVetPodcast@Pattersonvet.com

Jimmy talks with Michael Reynolds and April Cuellar about the fundamentals of clinic design and what trends they see. Together, Michael and April have designed thousands of clinics of all shapes, sizes and specialties.

Show notes:

For clinic design help, pattersonvet.com/services/clinic-design

Find your local rep to start a conversation customerservice.pvs@pattersonvet.com

Call us 800.225.7911

Follow us on social for clinic design

www.facebook.com/PattersonVeterinarySupply

www.instagram.com/pattersonveterinary/

www.linkedin.com/company/patterson-veterinary

All Things Veterinary is a podcast that connects and unites the veterinary community with ideas and innovation – topics to inspire you and energize your day.

Anesthesia equipment problems can be frustrating and time consuming, but there are common themes in the types of issues practices experience. Jimmy talks with Patterson Veterinary’s anesthesia specialist Sarah Zabel on anesthesia equipment support and troubleshooting.

Show notes:

Contact the podcast team: > AllThingsVetPodcast@Pattersonvet.com

More on Patterson’s Anesthesia Hotline > pattersonvet.com/equipment/surgery-suite/anesthesia

Hotline number: 866-825-6076

Learn more about our offerings > https://pattersonvet.com

Jimmy talks with Darci Palmer, Veterinary Technician Specialist in Anesthesia and Analgesia at the Tuskegee University College of Veterinary Medicine. Palmer is also one of the administrators of the Veterinary Anesthesia Nerds Group, a professional organization dedicated to elevating the standard of veterinary anesthesia administration. The two reflect on best practices that contribute to improving the standard of care in veterinary medicine and on ways to help anesthesia professionals do their best work.

Contact the podcast team > AllThingsVetPodcast@pattersonvet.com

Learn more about Veterinary Anesthesia Nerds > https://www.veterinaryanesthesianerds.com/

Engage with Veterinary Anesthesia Nerds on Facebook > https://www.facebook.com/groups/veterinaryanesthesianerds/

Register for the Veterinary Anesthesia Nerds Symposium > https://vetbolus.com/van-2025/

Get details about the Veterinary Support Personnel Network > https://www.vin.com/vspn/

Find out about Patterson’s anesthesia support services > https://www.pattersonvet.com/equipment/surgery-suite/anesthesia#librariesfeaturedmediaanesthesiasupportfeaturedmedia\

Call our Anesthesia Hotline 866.825.6076

Jimmy talks with Patterson Veterinary’s Equipment Specialists Matt Fletcher and Danielle Berry about equipment trends that are bringing advanced imaging, wearable technology, minimally invasive surgery and more into practices of all sizes. They discuss how the equipment benefits patient care, what the installation and training process is like for each, and how it impacts a practice’s revenue stream.

Show notes:

Contact the podcast team > AllThingsVetPodcast@pattersonvet.com

Learn more about Patterson>pattersonvet.com

View Patterson equipment offerings >pattersonvet.com/equipment

Explore clinic design services > Clinic Design for Veterinary Practices | Patterson Vet

More than four million dogs and four million cats are expected to be diagnosed with cancer this year. Jimmy talks with Ashley Kalinauskas, the founder and CEO of Torigen Pharmaceuticals, a company that’s leading the way in advances in the fight against animal cancer.

Show notes:

Contact the podcast team > AllThingsVetPodcast@pattersonvet.com

Learn more about Patterson>pattersonvet.com

When veterinary practices and other businesses dedicated to animal health connect with the communities they serve, they stay tied to their mission and work more effectively. Jimmy talks with Patterson Foundation Senior Manager Lindsay Stewart about strategies that make local involvement possible.

Show notes:

Contact the podcast team: > AllThingsVetPodcast@pattersonvet.com

Find out about the Patterson Foundation > https://ourpattersonfoundation.org/

Learn more about Patterson Veterinary > https://pattersonvet.com

Jimmy talks with Beth Cruz and Jennifer James of pute.us IT about the unique technological needs in the veterinary field. They’ll discuss how to choose and use IT to make your practice more efficient and effective, offering a higher standard of care while freeing staff from routine work.

Show notes:

Contact the podcast team: > AllThingsVetPodcast@pattersonvet.com

Learn more about Patterson > https://pattersonvet.com

Find out about Pute > https://www.pattersonvet.com/services/pute

Strong compliance can push the results of your dental care further. While it’s not always easy to achieve, there are time-tested tips that can make compliance more likely. Jimmy talks with Darlene Geekie, RVT and Dr. Doug McInnis from Western Vet Partners about ways to build dental compliance and improve health for the long term.

Show notes:

Contact the podcast team: > AllThingsVetPodcast@Pattersonvet.com

Connect with Western Veterinary Partners > https://westernvetpartners.com/

Learn more about Patterson > https://pattersonvet.com

Knowledgeable maintenance keeps equipment breakdowns from creating havoc with clinic budgets, schedules and care. In this episode, Jimmy talks to service technician Kris Fluke, who has been servicing veterinary equipment for a decade. He shares the most common problems that occur and what practices can do to prevent issues.

Show notes:

Contact the podcast team: AllThingsVetPodcast@Pattersonvet.com

Learn more about Patterson TechEdge repair and support pattersonvet.com/services/repair-support

2024 was a busy year in the veterinary industry. From the mid-level practitioner role approved through a formal vote in Colorado, to increases in investment in vet practice acquisitions and the availability of pet insurance, 2024 brought notable change. Jimmy talks with Ryan Leech, host of The Bird Bath podcast about what took place and what it might mean going forward into 2025.

Show notes:

The Bird Bath podcast > https://thebirdbath.transistor.fm/

Contact the podcast team: > AllThingsVetPodcast@Pattersonvet.com

Learn more about our offerings > https://pattersonvet.com

Vet compliance programs do more than just prevent a bad OSHA inspection. They keep patients, staff and your practice’s reputation safe because they include staff CE, safety data sheet management and more. In this episode Jimmy Dorough talks with Renee Karlik, regulatory compliance specialist at TotalSDS, about elements of effective clinic compliance.

Podcast listeners are eligible for 1 free month of AutoSDS. Use code ATVSDS to redeem. Available through 5/15/2025.

Show notes:

Contact the podcast team: AllThingsVetPodcast@Pattersonvet.com

Experience automated safety data sheets https://www.pattersonvet.com/software/security-compliance/autosds-online-safety-data-sheets

Get to know full scope compliance training https://www.pattersonvet.com/services/osha-compliance-safety-resources#

Learn more about Patterson Veterinary Academy CE https://pattersonvetacademy.com/

Learn more about Compliance Training Partners https://compliancetrainingpartners.com/online-training/

Making gold-standard compliance a habit helps your practice avoid errors that lead to employee safety hazards and costly OSHA fines. Host Jimmy Dorough talks about best practices with Karson Carpenter, president of Compliance Training Partners, an organization that provides trainings and other resources to keep veterinary practices OSHA compliant.

Show notes:

Contact the podcast team: AllThingsVetPodcast@Pattersonvet.com

Get to know Compliance Training Partners: https://compliancetrainingpartners.com/online-training/

Learn more about Patterson resources: https://www.pattersonvet.com/software/security-compliance

Jimmy sits down with Heidi Hulon, DVM, CCFP, MHFA, CPPP, a Well-Being Consulting Veterinarian with Elanco Animal Health to discuss mental health and well-being in clinics, and ways to support staff and employees through challenging times.

trigger warning: mention of suicide

Show notes:

Contact the podcast team: AllThingsVetPodcast@Pattersonvet.com

Suicide Prevention Hotlines: US & Canada: 988

Learn more about NOMV https://nomv.org/

Connect with Dr. Heidi Hulon https://my.elanco.com/us

Shop Pivetal NOMV Cohesive Wrap https://www.pattersonvet.com/Supplies/ProductFamilyDetails/PIF_1121856

5-step MHFA Action Plan (ALGEE) for Suicide Prevention blog https://www.pattersonvet.com/blog/5-step-mhfa-action-plan-algee-for-suicide-prevention

Jimmy chats with Les Meadowcroft, founder and CEO of VetOvation, Inc. on the advancements in veterinary medicine with minimally invasive surgery. Better medicine means quicker procedures for clinic staff, and faster recovery times for patients.

Show notes:

Contact the podcast team: AllThingsVetPodcast@Pattersonvet.com

Learn more on surgery offerings: https://www.pattersonvet.com/equipment/surgery-suite

Learn more on VetOvation: https://www.pattersonvet.com/Supplies/Manufacturer/760568/VETOVATION-INC

Learn more about Patterson TechEdge repair and support pattersonvet.com/services/repair-support

Vetovation training videos: https://vetovation.com/category/veterinary-training-videos/?_gl=1*y0t7xd*_up*MQ..*_gs*MQ..&gclid=Cj0KCQjwjJrCBhCXARIsAI5x66XHgemQruuX5-NQNtx-SqWgslq3T-tFp60s0KctSN_usrLx70YPqtwaAiPtEALw_wcB&gbraid=0AAAAACSJFyUviG5HVKRMudcbIi5BVw9I5

Join the All Things Veterinary podcast as we chat with Dr. Shane Whitaker and Chris Weaver about from Patterson's Advanced Imaging team about how CT (computed tomography) is becoming a game-changer in general veterinary practice.

Show notes:

Contact the podcast team: AllThingsVetPodcast@Pattersonvet.com

Learn more on advanced imaging: https://www.pattersonvet.com/equipment/digital-imaging/computed-tomography

In this episode, Jimmy and Debbie Boone, CVPM, dig into what great client service really means in a veterinary setting – and why it starts with your team’s philosophy, not just a smile at the front desk. From empowering receptionists to creating a strong team mission statement, Debbie shares real-world strategies to help veterinary practices turn everyday interactions into lasting client relationships.

Show Notes:

Contact the podcast team: >AllThingsVetPodcast@Pattersonvet.com

Learn more about client services: https://debbiebooneconsulting.com/

North American Association of Veterinary Receptionists: https://naavr.org/

Hospitality in Healthcare book: https://debbiebooneconsulting.com/debbie-boone-cvpm-releases-her-latest-book/

Recommended books: https://debbiebooneconsulting.com/recommended-books/

CE offerings with PVA: https://pattersonvetacademy.com/

Visit Pattersonvet.com for support and resources

Join the All Things Veterinary podcast as we talk with Shawn Wilkie, CEO of Talkatoo about how you can incorporate embracing change into leveraging technology at your practice.

Show notes:

Contact the podcast team: AllThingsVetPodcast@Pattersonvet.com

Veterinary Innovation podcast: https://veterinaryinnovationpodcast.com/

Dictation tools: https://www.pattersonvet.com/software/practice-management/talkatoo-dictation

Technology options: https://www.pattersonvet.com/software

Continuing education: https://pattersonvetacademy.com/

Join the All Things Veterinary podcast as we break down the steps to launch your dream clinic. Hear from Carlos Nieto on financing, Amanda Topiol on legal considerations, Joe Flick on real estate, Chris Kwilecki on construction, and Rachel Noell on equipment selection.

Show notes:

Contact the podcast team: AllThingsVetPodcast@Pattersonvet.com

More about banking with Carlos Nieto: https://www.bankofamerica.com/smallbusiness/business-financing/practice-solutions/veterinary-loans/

Find real estate with Joe Flick: https://carr.us/

Get an attorney with Amanda Topiol: visit healthcarebusinesslawfirm.com or email contact@healthcarebusinesslawfirm.com

Contractor services with Blue Frog: https://www.bfrog.net/

Clinic equipment essentials: https://www.pattersonvet.com/equipment

Get inspiration with clinic design: https://www.pattersonvet.com/services/clinic-design/inspiration

Speak to a Patterson representative: 1.800.225.7911

Join the All Things Veterinary podcast as we explore best social media practices for your clinic. Hear from Patterson’s own social media manager, Aleks Boyd, on the approach to creating a “pawsome” social media presence, the same way you would approach hosting a successful party!

Show Notes:

Read 7 Ways to Improve Your Social Media here > https://www.qgdigitalpublishing.com/publication/?i=854567&p=30&view=issueViewer

Looking for marketing support? > https://www.pattersonvet.com/services/lifelearn

Join the All Things Veterinary podcast as we shine a spotlight on the critical role of Client Service Representatives (CSRs) in today’s veterinary practices. Hear from our panel of experienced practice managers as they share their insights on how to train, support, and celebrate the people at the front desk.

Show notes:

Patterson Vet Academy : https://pattersonvetacademy.com/

VHMA Manager to Manager Podcast: https://www.vhma.org/education/podcast

Contact the podcast team: AllThingsVetPodcast@Pattersonvet.com

Join the All Things Veterinary podcast as we catch up with Ryan Leech, host of the Bird Bath podcast, for a quick look at the major headlines that shaped veterinary medicine in 2025. Ryan shares his insights on rising costs, new technology, and the growing overlap between pet care and vet care.

Ryan Leech is a growth consultant and speaker who helps veterinary businesses navigate change and capture new opportunities. He hosts The Bird Bath, a weekly podcast exploring pet health trends, industry news, and insights. Previously, Ryan held key roles in business development and partnerships at leading veterinary organizations including Digitail, Galaxy Vets, and Veterinary Integration Solutions.

Show Notes:

Bird Bath Podcast: https://thebirdbath.io/

Contact Ryan: first100.io

Contact the podcast team: AllThingsVetPodcast@Pattersonvet.com

Join the All Things Veterinary podcast as we dive into veterinary dentistry and what clinics can do to prepare for Dental Month. Dr. Zack Mills brings over 40 years of experience to the conversation, sharing his insights on patient care, owner compliance, and the new advancements shaping today’s dental standards.   

Show notes:

Contact the podcast team:   AllThingsVetPodcast@Pattersonvet.com     

Learn more about Restoris: https://www.pattersonvet.com/ProductItem/510069058

Strong compliance can push the results of your dental care further. While it’s not always easy to achieve, there are time-tested tips that can make compliance more likely. Jimmy talks with Darlene Geekie and Dr. Doug McInnis from Western Vet Partners about ways to build dental compliance and improve health for the long term.

Show notes:

Contact the podcast team: > AllThingsVetPodcast@Pattersonvet.com

Connect with Western Veterinary Partners > https://westernvetpartners.com/

Learn more about Patterson > https://pattersonvet.com

Join the All Things Veterinary podcast as we explore the trends shaping long-term success in today’s veterinary practices. Danielle Cunnane, member engagement director at dvmGRO and former practice manager, shares insights on modern marketing strategies, improving client experience and retention, and making smarter business decisions to support sustainable growth.

Show Notes:

Contact dvmGRO: https://dvmgro.com/

Learn about practice marketing: https://www.pattersonvet.com/services/digital-marketing

Contact the podcast: Allthingsvetpodcast@pattersonvet.com

Description  

Join the All Things Veterinary podcast as we explore the future of veterinary medicine and what it means for today’s practices. Dr. Peter Weinstein shares his insights on affordability challenges, AI, and how clinics can adapt through stronger communication and leadership.

Show Notes:

Contact the podcast team:     >AllThingsVetPodcast@Pattersonvet.com       

Connect with Dr. Peter Weinstein on LinkedIn: https://www.linkedin.com/in/pawdr/

Explore resources at Veterinary Ownership Advocates: https://www.veterinaryownershipadvocates.com/

Visit Simple Solutions for Vets: https://simplesolutionsforvets.com/

Learn more at SOP Veterinarian: https://sopveterinarian.com/

Listen to the Cone of Shame podcast: https://drandyroark.com/podcast/

Read "The E-Myth Veterinarian" book: https://www.amazon.com/Myth-Veterinarian-Veterinary-Practices-About/dp/B08LHH3JWT/ref=sr_1_1?adgrpid=189421921914&dib=eyJ2IjoiMSJ9.v8-gdIJzAlQCLraoiWSU-bXSBtmhSFzAN8bUHCHxNLLGjHj071QN20LucGBJIEps.mkNdQTKKfRxlhNSpayCdT9j_f0BPn6ct6ym4WLy7sKg&dib_tag=se&hvadid=779512151742&hvdev=c&hvexpln=0&hvlocphy=9019639&hvnetw=g&hvocijid=5687880031577553902--&hvqmt=e&hvrand=5687880031577553902&hvtargid=kwd-309422775986&hydadcr=21903_13324203_10446&keywords=the+e+myth+veterinarian&mcid=b8b9af536ab23bbd9b67087221578c0d&qid=1778698715&sr=8-1

More books mentioned:

“Start with Why” by Simon Sinek

“Eat That Frog!” by Brian Tracy

Join the All Things Veterinary podcast as we dive into the fundamentals of veterinary hospital design. Patterson design experts Michael Reynolds and April Cuellar share their insights on space planning, client experience, industry trends and the importance of working with a veterinary-specific team.