Ad Age reporter Gillian Follett breaks down why brands are leaning into the limited-edition strategy, the elements of a successful product drop strategy and more holiday social media trends.

Plus, what Unilever's big bet on influencer marketing means for the industry, and the details on Peeps, Mike and Ike's and Hot Tamales' new ad agency.

Dig deeper on the topics mentioned in this week's episode:

~Dig deeper into Starbucks' Bearista cup strategy

~Catch up on little treat culture and the trinket craze

~Watch holiday ads from Disney, Amazon and Brach's

~Dive into Ad Age's AI Marketing Playbook package

~Listen to this week's Marketer's Brief episode

Ad Age Senior Reporter Lindsay Rittenhouse explains how AI is automating work typically done by entry-level talent, and how marketers and educators are responding by training students and junior staff to use the technology themselves. Plus, what early career professionals can do to increase employment prospects in a difficult job market. 

Plus, Omnicom and IPG's joint pitch for health care giant Kenvue acts as a test for success of the mega-merger, but it may be riddled with complications. And, why Anomaly Co-Founder Jason DeLand decided to depart the agency. 

Dig deeper on the topics mentioned in this week's episode:

~ Inside Kimberly-Clark's bid to buy Kenvue for $40 billion

~ How production companies are coming to terms with AI 

~ Vote for the 2025 Ad Age Marketer of the Year

Ad Age reporters discuss AI, and the industry transformation being caused by emerging technology. From influencer clones and shopping agents to contract terms and ad tech tools, listen to hear how marketers can strategize for the industry's AI future.

This series is in celebration of Ad Age's Future of Advertising 2030 editorial package, which includes insights across marketing, media, agencies and technology. Read more here, and subscribe to Ad Age All Access to read the full series, including deep reporting, exclusive data, expert insights and interactive elements. Through September 26, get the best deal yet on an Ad Age All Access subscription.

Dig deeper on the topics mentioned in this week's episode:

~Read Ad Age's Future of Advertising 2030 package

~How AI will impact creativity

~Building a 2030-ready tech stack

~The changing role of agencies in the AI future

~5 things to do to get ready for 2030

~The future of social media and influencer

~How shopping will be different in 2030

The brand wizards behind Snoop Dogg's career, Cashmere has done work on "Black Panther," "Get Out," "Atlanta" and more. Beyond entertainment, it also counts as clients BMW, Jack in the Box, Adidas, and Diageo among others. Cashmere's Ryan Ford joins us to break down what it means to be a multicultural agency in 2019, the current state of the influencer landscape, and what brands get right — and wrong — when it comes to tapping into the culture.

Iconic brands are struggling to remain relevant in today's food industry. More evidence came with Kraft Heinz's recent $15 billion asset write-down. We examine the fallout and why Kraft's fall could be good for ad agencies.

Group Nine Media was formed in 2016 with a $100 million investment from Discovery and today rolls up four media brands: Thrillist, NowThis, the Dodo and Seeker. The rationale for consolidation, according to CEO Ben Lerer: Bigger is better. By combining the brands under one holding company, he says, he has gained a seat at the table with advertisers. He joins us today to discuss those conversations and his relationship with platforms like YouTube and Facebook. He also addresses the rumors that Group Nine and BuzzFeed have been in consolidation talks of their own lately.

If you wrote iHeartMedia off as DOA last year, you may have made the call too soon. Last month the radio giant gained court approval for a plan that would allow it to emerge from bankruptcy. Its CEO, Bob Pittman, joined the company in 2010 as an investor when it was still called Clear Channel. His mandate: completely transform the company. A quick glance at a few recent stats suggest how far he's come: The multiplatform player boasts more than 120 million registered users, is the number one all-in-one digital audio service with more than a billion downloads and is the top commercial podcast producer in the business. Pittman—a co-founder of MTV and one-time CEO of AOL Networks--joins the podcast to talk all things radio, streaming and his remarkable career.

Independent ad exchange OpenX raised eyebrows in the programmatic realm last month when it announced a five-year agreement totaling more than $110 million with Google to use its cloud computing services. The news came just a month after the supply-side platform laid off some 100 employees as it prepared for the deal and continues to push into the video arena. Tim Cadogan, CEO of OpenX, joins the podcast to discuss the arrangement and how the programmatic landscape looks in 2019.

In a time where there is no shortage of gloom and doom in the agency landscape, the job falls to Marla Kaplowitz to be its biggest booster. Kaplowitz joins this episode of Ad Lib to field questions about the agency talent crunch, consultancy creep, brands bringing advertising capabilities in-house and, of course, that little FBI investigation into agency media-buying practices launched last fall.

With its first Super Bowl ad, Bumble set out to empower women both in front of and behind the camera. On this special Super Bowl edition of the Ad Lib podcast, Laura Hutfless, partner at FlyteVu Agency, which worked on the ad, discusses how the social networking app pulled together a Big Game commercial in six weeks with a team composed almost entirely of women. 

Michelob Ultra will air two commercials in Super Bowl LIII – one featuring robots and the other making a direct appeal to female football viewers. Azania Andrews, VP marketing, at the Anheuser-Busch brewer, joins this special Super Bowl edition of the Ad Lib podcast to discuss just what goes into creating an ad for the Big Game and how Michelob is trying to change how women are portrayed on marketers' biggest stage. 

A publisher of podcasts, radio shows and online articles about sports and sports culture, Barstool Sports has a robust commerce and pay-per-view events business to feed its rabidly dedicated fanbase, known as Stoolies. It is, to hear CEO Erika Nardini tell it, the publisher model of the future. All of this despite — or perhaps because of — a habit of courting controversy. The company has repeatedly been taken to task for language and behavior that ranges from juvenile to full-blown misogynistic. Nardini unpacks all of that and more on this episode of Ad Lib.

Bloomberg Media has been experimenting across the board lately — from its consultancy play to an aggressive over-the-top streaming strategy to TicToc, a video partnership with Twitter. Joining us on the podcast is chief global revenue officer Keith Grossman, who breaks down why these are both the best of times and the worst of times to be in digital media -- and why there's never been a better moment to be a media brand that knows what it stands for.

Ad Age technology reporter Asa Hiken breaks down the state of AI search advertising, what ads on ChatGPT may look like, how much they'll cost and the different approaches companies including OpenAI, Google, Meta and Perplexity are taking. Plus, how marketers can strategize for consumers' changing AI habits.

YouTube announced new ad tools that will give creators more power to curate sponsorships across their content libraries. Read how YouTubers are becoming more like traditional media networks. And a tax change set for 2026 threatens the future of free agency food. Get the info on how lunches might become the next differentiator for recruiting talent.

Dig deeper on the topics mentioned in this week's episode:

~Everything to know about AI search ads

~Inside Perplexity's ad test

~Answer engine optimization tips

~Listen to Grillo's CMO on the importance of experiential activations

Twenty-one percent of the population now owns at least one smart speaker. A full 14 million people in the U.S. got their first smart speaker device in 2018 — meaning voice as a topic of fascination is not going away any time soon. From the floor of the Las Vegas Convention center this week, NPR CMO Meg Goldthwaite joins us to discuss the revolution in voice, and what it means for marketers and consumers alike.

Launched in January, Verb is a hybrid shop that claims to have a new approach to the agency space. Verb boasts both traditional agency chops and consultancy offerings for both brands and other agencies — with a specialty in experiential marketing. It is the brain child of Shannon Simpson Jones and Yadira Harrison, both former VPs of the Civic Entertainment Group. We discuss the challenges and opportunities in the experiential, and the gap between brand expectations and reality. Both executives who happen to be women of color, they also weigh in on diversity and inclusivity and why it's important to take a step back to look at who is in the room with you.

The Seattle-based creative shop Wongdoody (yes, that's its real name) celebrated its 25th anniversary this year — and as it did so, it was acquired by Indian tech giant Infosys, once known for offshoring jobs. It is, says CEO Ben Wiener, a great time for an agency like Wongdoody. As the big advertising holding companies continue to fumble, Wongdoody is seeing double digit growth, he says. It is winning new business and expanding globally. A Wongdoody lifer, Wiener started at the company as an intern in 1994. Now he runs the show from his perch in Los Angles. We discuss industry trends at large as the year winds to a close and what's next for in 2019.

Days after Salesforce co-founder Marc Benioff and his wife Lynne closed on their purchase of Time, the new owners gave its editor, Edward Felsenthal, the additional title of CEO. Felsenthal joins Ad Lib to discuss his role in the negotiation process with the Benioffs – and where he plans to take things under the new ownership. Time is on something of a roll: it won an Emmy in 2017, a National Magazine Award in 2018 and will see nearly 2 billion video streams this year. And, despite declining print revenues, Time remains the largest U.S. print title in news, with 2 million subscribers.

In 2015, when Julio Bruno took over as the chief executive at Time Out, it was taking on heavy losses. An executive who had held senior positions at Diageo and TripAdvisor, Bruno saw an opportunity. Now, three years on, as Time Out celebrates its 50th anniversary, Bruno has not only begun to turn the publisher around and make it digitally relevant, but he's taken it public, leaned into an ecommerce strategy and is building a chain of physical market places.

After 14 years at Anomaly, founding partner Karina Wilsher will be assuming the global CEO title at the agency. Currently the global COO, Wilsher has long been groomed for the new role and will assume the chief executive position in January. True to its name, Anomaly is an outlier in its space, a non-traditional agency that was founded with a commitment to intellectual property and creating products. Wilsher joins me today to discuss the news and what it means for her and for Anomaly. We discuss its most famous product, the legal cannabis pen Dosist, the breaking down of the holding company model, Brexit — which the London-based Wilsher describes as a "shit show." We get into the struggles of Anomaly's parent company MDC Partners, evolving consumer behaviors and what 2019 looks like for Anomaly. 

The co-founder of 14-year-old agency Walton Isaacson first went to work for the brand side in 1983 — Pepsi specifically. As it happens Pepsi at the time was working with a singer by the name of Michael Jackson. Walton's job would take him on tour with Jackson. Now, some 35 years after that first incredible gig, Walton is not only still in the business of telling brand stories, he's still at culture's cutting edge. It was Walton Isaacson client Lexus that teamed up with Marvel for the Black Panther ads that ran during this year's Super Bowl. More recently the agency added the New York Police Department to its roster, where the mandate is to help the department integrate its ranks.

In September, satellite radio company Sirius XM offered to plunk down $3.5 billion to acquire streaming music service Pandora. Joining us today is Pandora svp of ad innovation Lizzie Widhelm to break down what the Sirius offer means to Pandora — and vice versa. Sirius has more than 36 million subscribers in North America, Pandora has 70 million monthly listeners — fewer than 6 million of whom pay for the service. We discuss the state of advertising in the streaming space, the future of audio and why she's bullish on podcasts. We also discuss why she thinks she didn't experience noticeable gender discrimination until she reached senior leadership positions. Oh, and we get into what her favorite TV show was growing up. 

This weekend some 60,000 sneakerheads, hip hop aficionados, jocks, gamers, design nerds and foodies will descend on Long Beach, California, for the fourth annual ComplexCon. The consumer-facing pop culture bonanza is the physical expression of media brand Complex, which CEO Rich Antoniello has been driving for the past 17 years. Rich — who is outspoken on just about any topic you can throw at him — joins us today for a wide-ranging conversation covering everything from media's pivot to revenue diversification (after it's failed pivot to video) and how Complex's joint acquisition by Hearst and Verizon in 2016 has been playing out for the brand. We talk about why he's bullish on over-the-top streaming platforms and how his own background as an agency and print guy left him perfectly unprepared to be a modern media CEO.

An Aussie giant of a former Rugby player, Troy Ruhanen joined TBWA as president and CEO four years ago. Today he joins us on the Ad Lib podcast to spill some tea on his competitors — including WPP and Publicis — and give us some insight into clients including Apple, McDonald's and Nissan. We discuss what their pain points are, what his agency's big wins over the last four years have been, and growing up blue collar in Brisbane.

Ad Age agency reporter Ewan Larkin demystifies the changing power dynamics at agency holding companies such as WPP, Publicis and Omnicom. Global account leads are becoming more important to agency growth, changing the position of regional and agency brand CEOs.

Plus, Netflix announced it would make ad inventory available through Amazon's DSP. The partnership is a milestone in both companies' ad journeys—read more on the implications. And Goodby Silverstein & Partners named Sarah Thompson as its first-ever CEO. Go inside the reasons why.

Dig deeper on the topics mentioned in this week's episode:

~The meaning of agency holding companies' changing power dynamics

~Dentsu's strategy to stand out amid industry M&A

~Behind the scenes of the updated "How Many Licks" campaign

~Listen to Little Caesar's CMO talk sports marketing strategy

Launched in 2005 in the ashes of Mad Dogs and Englishmen, Walrus is a fiercely independent shop that's worked with such clients as Amazon, HBO, and Staples. Frances Webster — who co-founded Walrus with her husband, Chief Creative Officer Deacon Webster — has been outspoken about the need to train more women for agency leadership roles. She discusses the decision to offer media and buying services, reconciling programmatic with creative, and her clients' biggest pain points as marketers gear up for the ANA conference next week.  

For the past 18 months, Andrew McKechnie has been building Verizon's in-house agency, 140. It's no easy task. Networks, unlike the smartphones that run on them, are tough to make especially sexy. Still, he comes by the gig honestly. McKechnie had most recently served as global group creative director at Apple, after holding creative director titles at agencies including DDB, Y&R and JWT. Andrew joins us to discuss the pros and cons of moving from adland to the brand side, the tension between creativity and technology, and the challenges specific to Verizon.

After a five-year stint at BuzzFeed and a brief run as the CEO of DailyMail.com the last thing you would probably think to do is start a TV network. From scratch. Yet that's precisely what Jon Steinberg did. The former President and COO of BuzzFeed launched Cheddar Inc in 2016, a new media company with the initial goal of becoming the CNBC for millennials. Two and half years in, Cheddar is a bona fide media concern, a live and on demand video news network that broadcasts weekdays from the floor of the New York Stock Exchange, NASDAQ Marketsite, and the Flatiron Building in New York alone. Steinberg joins us to discuss the Cheddar business model, skinny bundles, the future of over-the-top streaming video and where he goes from here. 

As two of the four co-founders of media and entertainment company Refinery29, Philippe von Borries and Piera Gelardi have used a pro-women, taboo-shattering ethos to build a behemoth catering to the interests and cravings of young women that reaches an audience of upwards of half a billion globally across platforms. It is an audience that brands love (and to hear Refinery's founders tell it, an audience that loves brands back). The couple joins the podcast today as their 29Rooms event packs up in New York and prepares to head to California in December. The two of them — who have also spent the last 13 years as a married couple — discuss the journey, working and living together, and what comes next. 

"We're not in the advertisement business. We're in the engagement business," says Nick Brien, CEO of Dentsu Aegis Network Americas. The advertising company was formed in 2013 to manage parent company Dentsu's operations outside of Japan. Dentsu now generates more than half of its revenue — 59 percent last year — from outside its home market. Yet Dentsu and Dentsu Aegis Network are less known and less understood in the U.S. than the big holding companies WPP, Omnicom, Publicis and IPG. Dentsu, and therefore Brien, has a stated goal of becoming a 100 percent digital business by 2020. We get into that, his background in an industry that he says he loves, creativity (something Dentsu Aegis Network is not particularly known for), acquisition goals and why he's tired of the narrative of the big bad consulting companies infringing on agency turf.

Chances are, even if you are an avid consumer of short form streaming videos, you've never heard of Studio 71. But you've seen their work — or at least your kids have. From Canadian YouTube superstar Lilly Singh to vlogger Roman Atwood to Good Mythical Morning with Rhett and Link — Studio 71 is the media agency behind videos that generate a reported 9.5 billion views across platforms every month. The company, co-founded by Reza Izad, helps creators make money and grow their offering for advertisers, and through merchandizing and intellectual property. Izad joins us today to talk about the streaming media space, where there's been no shortage of sturm und drang over the past year or so. 

When Hernan Lopez left his post as president and CEO of Fox International Channels in 2016 to launch a podcast company people asked him a straightforward question: Are you nuts? But he saw parallels between the nascent medium of podcasting and the cable industry of the early 2000s. The company he started is called Wondery, and today it produces premium podcast fare like Dirty John and Business Wars. Wondery's newest show is called Dr. Death. It was released just this Tuesday and is already topping the iTunes charts. Lopez joins me today as the podcast upfronts get underway in New York to break down the landscape as he sees it.

Michael Ventura wrote the book on empathy. Literally. The founder of the New York strategy and design consultancy Sub Rosa is a multi-hyphenate. When he's not advising a portfolio of Fortune 500 clients and progressive start-ups, he is running an experiential shopping venture called Calliope with his wife, running an art gallery and event space, publishing a newsletter called La Petite Mort — the french expression for orgasm — and running an eastern and indigenous medicine and healing practice. Now he's an author, too. His book "Applied Empathy" came out earlier this spring and aims to promote how empathy can be a competitive advantage in business. He joins us on this episode of Ad Lib to discuss empathy, what he means by it, how he arrived at it as a guiding principle and how it's won him some surprising clients, like West Point Military Academy. 

When Terry Young founded the agency Sparks & Honey in 2012, it was billed as a "next-generation" agency that really gets culture. Last month the Omnicom shop announced that it was — you guessed it — repositioning as a technology-led cultural consultancy. If it sounds like yet another agency scrambling to maintain relevance with buzzwords, Young says it's an outward reflection of what they've been up to internally for years. He joins us on the Ad Lib podcast to talk about how the agency maps culture. Every day at noon everyone stops what they're doing for an hour for a briefing that distills the Internet's latest (and next) obsessions. We get into what frontiers fascinate him today – space and voice top the list -- and how a mid-career Peace Corps stint continues to inspire. 

A zen koan for 2018: How, as a media company today, does one build both scale and trust? It might be easy to cultivate one, but it often comes at the expense of the other. The USA Today Network has managed to do both. With 109 local papers scattered throughout the country, the newspaper company has certainly cobbled together scale. And the journalists on the ground are putting the lie to the idea of "fake news," picking up three Pulitzers for the network this year alone. Still, news is a tough business. And local news is even tougher. USA Today Network has seen continued growth in digital revenue, but not enough to offset declines in traditional advertising. Tasked with solving that riddle is Kevin Gentzel, who joins us on the podcast today.

Ad Age senior agency reporter Lindsay Rittenhouse goes inside the growing trend of brand-agency marriage counseling. Rather than jumping straight into a costly and time-intensive agency review, consultancies are increasingly suggesting services that evaluate the existing relationship, and potentially improve both the agency and brand's practices.

Plus, Group Black is changing its name to Portrait Media Group. In an exclusive interview with Ad Age, co-founder Bonin Bough explained the reason as well as the company's future path. And one change for future CMOs is the rise of test-running roles before committing full-time. Read more on how to get noticed for interim marketing positions.

Dig deeper on the topics mentioned in this week's episode:

~Inside brand-agency marriage counselling

~The stats on client-agency tenure

~Google won't be forced to sell Chrome

~What Kraft Heinz's reorganization means for its future

~Keep up with the latest account reviews

~Buy tickets to Ad Age's Business of Brands conference

~Listen to Manscaped's CMO talk unconventional media strategies

On the first day of her job as CEO, Kiran Smith broke her left foot. What could easily be interpreted as a bad omen turned out to be a blessing in a cast: Smith says the boot she's had to wear these past five weeks have endeared her to new staffers and broken the ice with clients. She could use all the help she can get: In its second quarter earnings release last month, parent company Vivendi blamed weak organic results of its agency network Havas on "the impact of Arnold's underperformance." A veteran marketer — her most recent gig was as CMO at Brookstone — with no agency experience, Smith says she brings with her a fresh perspective to a gig that is sorely in need of one. She joins the podcast today to discuss the challenges she faces in her new job, what she brings to the table as a former marketer and what she's learning from clients like Progressive and Jack Daniels.

Publicis Groupe has had quite a year. In June of 2017 Maurice Levy stepped down as the holding company's CEO, handing the reins over to Arthur Sadoun. That same month, the company made waves at Cannes for saying it would abstain from sending work to awards shows for a full year in order to devote resources to an internal tech platform called Marcel. Still, Publicis missed its revenue targets in second-quarter earnings reported last month -- despite winning some major accounts in the first half 2018. Serrano joins the podcast to discuss what distinguishes the Publicis strategy at a time when holding companies are under pressure from clients to cut costs and under siege from consultancies and tech giants Google, Facebook and Amazon. Plus we talk about her childhood as the family's black sheep — and she tells us about the time she gave advertising legend Lee Clow some really bad advice.

For a publication with "news" in its title US News doesn't focus much on what's happening in the papers these days. Formerly known as US News and World Report, the publisher is perhaps best known to the average reader for its annual college rankings. But it is actually something of a digital pioneer. The media brand ditched its print magazine in 2010 to go all digital and shifted its focus to pure service. While its core business is still advertising-based it does a monster business in lead generation, or, as CEO Bill Holiber calls it, performance marketing. Something seems to be working: The brand sees roughly 40 million monthly visitors, about 10 million going to each of its four core subject areas: education, health, government and money.

The Fox Business anchor joined the "Ad Lib" podcast before her news-making interview with President Trump last week. Here, Bartiromo discusses her evolution from a CNBC pioneer—where she was the first reporter to broadcast from the stock exchange floor—to a somewhat more ideological Fox Business headliner. We discuss her "Money Honey" nickname and industry sexism, the future of cable news and the demographics of her audience.

With 22 years heading up an independent agency under his belt, DiMassimo Goldstein's Mark DiMassimo believes traditional advertising's days are numbered. Of course, he would say that. A long-ago JWT creative who logged years at holding companies, DiMassimo says he saw the light when he realized agencies fundamentally failed to meet clients needs. Proud to never have been to Cannes over the span of his entire career, DiMassimo discusses using advertising to fight the opioid epidemic and why, for the first time in his life, he finds himself agreeing with Martin Sorrell.

At a time when ad tech is besieged by brand safety concerns, transparency issues and industry-wide consolidation, the Trade Desk has been having a solid run. The demand side programmatic ad buying platform — have we lost you yet? — generated $85.7 million in revenue during the first quarter of 2018, a 61 percent jump from the same period last year. Today we are joined by Brian Stempeck, chief client officer for the Trade Desk and rhythm guitarist for the company band, whose job is, in part, to translate the bewildering jargon of the industry and parse the challenges and opportunities around things like cross-device targeting and leveraging data, specifically as it pertains to addressable TV.  We get into all that, plus what it's like going toe-to-toe with Google, what GDPR means for the future of ad tech consolidation, and what this week's AT&T acquisition of AppNexus means for the industry.

Michael Wolff has some thoughts about conflict. A consummate media insider for decades, the journalist-provocateur-entrepreneur shot into the public consciousness in January with the publication of his sensational peek inside the Donald Trump White House, "Fire and Fury." He, along with the rest of the advertising and media ecosystem, is in Cannes for the International Festival of Creativity. In a panel with adman Jeff Goodby, Wolff riffed on Trump's psyche. On this episode of Ad Lib, recorded earlier this week on the Croisette, Wolff opened up about the success of the book, the nature of fame – and our collective fascination with conflict, understanding Trump, the role of the journalist and more. 

You may not have heard of David Shing, but you probably know about Shingy. The self-styled "digital prophet" at Oath – the Verizon-owned juggernaut that comprises AOL, Yahoo, the Huffington Post and some 50 media and b-to-b brands – is in Cannes on a mission that seems counterintuitive to what a digital prophet ought to be all about. He wants people to dial down their anxiety-inducing reliance on their phones. On this pop-up Cannes-themed edition of the Ad Lib podcast, we caught up with Shingy, who was en route to his keynote address. Here, we discuss tech dependence, Oath, 5G, living a bit more mindfully – and what exactly it is that he does.

In a challenging time with so much gloom and doom out there, Paul Marobella remains a consummate optimist. The North American Chairman and CEO of Havas creative says the current climate reminds him of the mid-1990s, "when digital was going to change everything." Marobella joins the Ad Lib podcast today to discuss the advantages of being owned by Vivendi as opposed to a traditional advertising holding company, creating a culture of creativity and what he's looking forward to in Cannes.

An expansive marketer in an era of the incredible shrinking CMO, Rajamannar joins the Ad Lib podcast to discuss what he calls the CMO existential crisis. We talk about marketing at scale in a time when people hate ads and have the power to block them, the surprising durability of the 20-year-old "Priceless" campaign and increasing gender diversity at his company's ranks. We also talk about a recent Mastercard campaign that received a bit of social media backlash for promising to donate meals to starving children every time footballers Lionel Messi and Neymar Jr score a goal during the World Cup – an ad that the company ended up pulling.

Ad Age reporters Erika Wheless and Gillian Follett break down the brand lessons from the recent Cracker Barrel and American Eagle dramas: How can marketers better prepare for social pushback, what to know about official brand responses and how the brand-consumer relationship is changing on social media.

Plus, AI ad networks are beginning to emerge, which place paid content in chatbots such as ChatGPT. Dig into the debate between maintaining chat quality and monetizing the technology. And Svedka has resurrected its Fembot character in a plea for people to put down their phones and go out with friends.

Dig deeper on the topics mentioned in this week's episode:

~The latest on the Cracker Barrel rebrand saga

~Refresh yourself on American Eagle's Sydney Sweeney campaign backlash

~Inside E.l.f. Cosmetics' Matt Rife social campaign

~Keep up with the latest account reviews

~Buy tickets to Ad Age's Business of Brands conference

~Listen to Hinge's CMO talk connecting with Gen Z

You're going to be hearing Ken Auletta's name a lot this month. Auletta, who has been writing the Annals of Communication column for The New Yorker since 1992, is the author of a new book about the industry's current existential crisis. "Frenemies" comes out June 5. He'll also be at Cannes at the end of the month interviewing Martin Sorrell on stage. This, however, is our moment to turn the tables on Auletta and interview him for the Ad Lib podcast. We discuss privacy, Sir Martin, platforms, publishers and his least favorite ad of all time.

When Andrew Swinand was tapped to be Leo Burnett's North America CEO last January, he had a daunting remit. Burnett had long been a flagship Chicago agency, but after losing McDonald's in September 2016 — and a few other accounts — the legendary creative shop had lost some of its luster. Swinand, who had most recently been at sister Publicis shop Starcom Mediavest, brought in a history of data and analytics to the role of burnishing Burnett. He joins us today to discuss all things Leo Burnett and Publicis, data and creativity, sitting out Cannes, consultancy creep and how an incident when he was an infantryman during the Gulf War helps inform him what's really important. 

Terri Meyer and Sandy Greenberg are the co-founders of the New York independent shop Terri & Sandy. Both refugees from the big holding company world — Meyer and Greenberg had worked together as a creative team at both J. Walter Thompson and FCB — the two bring a big sensibility toward small agency life. On this episode of Ad Lib we discuss life as a small agency, building—and maintaining—agency culture, and how to get on the radar of big marketers. (Side note: it's not too late to buy your tickets for our Small Agency Conference and Awards July 17 and 18 in beautiful Marina Del Rey Los Angeles! Check it out at adage.com)