Explorez tous les épisodes du podcast ACHIEVE Workplace Culture

Great managers don't just build great teams. They strengthen the entire organization.

In the final episode of this six-part series on You Can Manage: A Practical Guide to Becoming the Manager Everybody Wants, Wendy Loewen is joined by Daniel Anthony Doerksen and Chris Downey to explore the sixth and often overlooked essential of effective management: Strengthening the Organization.

It's easy for managers to focus on their own team's success, but what happens when high-performing teams become isolated silos? Dan and Chris discuss why managers are the critical link between frontline employees and senior leadership, how to avoid creating an "us versus them" culture, and what it means to lead with the organization's success in mind. They also reflect on the five essentials of effective management and offer practical encouragement for leaders at every stage of their journey.

Ready to make your workplace somewhere people actually want to be? ACHIEVE has everything you need to get there.

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What if performance wasn't something you managed, but something you enabled?

In this episode of the Achieve Workplace Culture Podcast, Wendy Loewen is joined by Daniel Anthony Doerksen and Chris Downey, authors of You Can Manage: A Practical Guide to Becoming the Manager Everybody Wants, to explore the fifth essential of effective management: Advancing the Work.

Performance often carries negative baggage, but Dan and Chris challenge the traditional view. Instead of treating performance as something to evaluate once a year, they argue that great managers create the conditions where people can do their best work every day. Through conversations about motivation, systems thinking, strategy, and accountability, they offer a practical roadmap for helping teams achieve meaningful results.

Ready to make your workplace somewhere people actually want to be? ACHIEVE has everything you need to get there.

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Great teams don't happen by accident. They are built with intention.

In this episode of the ACHIEVE Workplace Culture Podcast, Wendy Loewen is joined by Daniel Anthony Doerksen and Chris Downey, authors of You Can Manage: A Practical Guide to Becoming the Manager Everybody Wants, to explore what it takes to move a group of individuals into a high-performing team.

From the classic stages of team development to practical tools for creating alignment, clarity, and community, this conversation unpacks why so many teams get stuck and what leaders can do to help them move forward. Whether you're leading a new team or navigating change within an established one, you'll walk away with practical strategies to help your team thrive.

Ready to make your workplace somewhere people actually want to be? ACHIEVE has everything you need to get there.

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What does it really mean to invest in people as a manager? In this episode of The Manager’s Field Guide, Wendy Lowen sits down with Daniel Anthony Doerksen and Chris Downey, co-authors of You Can Manage: A Practical Guide to Becoming the Manager Everybody Wants, to explore the second essential of effective management: investing in people.

Many managers are promoted because they excel at the work itself. Yet success in management depends just as much on building strong relationships, creating trust, and helping people grow. Dan and Chris unpack why the "people stuff" is not a distraction from the work but a fundamental part of it.

Ready to make your workplace somewhere people actually want to be? ACHIEVE has everything you need to get there.

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In episode 2 of The Manager’s Field Guide, Wendy Loewen continues the conversation with Daniel Anthony Doerksen and Chris Downey as they continue their series on You Can Manage: A Practical Guide to Becoming the Manager Everyone Wants, focusing on Essential 1: “Start with You”. They discuss how strongly managers shape people’s workplace experience, citing research that 70% of engagement variance links to the direct manager and that a direct manager influences mental health and wellbeing as much as a spouse. The conversation emphasizes grounding management in “ways of being” before “ways of doing,” clarifying personal purpose and values, and creating a leadership charter to define the kind of manager you want to be. They highlight the intentions–impact gap, the need for feedback to reduce blind spots, and recommend self-care as an ethical responsibility.

Ready to make your workplace somewhere people actually want to be? ACHIEVE has everything you need to get there.

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Wendy Loewen introduces The Manager’s Field Guide, an ACHIEVE Workplace Culture podcast mini-series based on the new book “You Can Manage” by Daniel Anthony Doerksen and Chris Downey. The series is designed to support people moving into management roles without formal training, helping them understand what to focus on and how to measure success.

The authors argue that work is essential to a meaningful life, yet it has too often been accepted as a negative experience. Managers, they suggest, are the key to closing the gap between what work can be and what many people experience. In this first episode, they distinguish leadership as a human dynamic from management as a defined organizational role, and preview the book’s “Essential Five”: start with yourself, invest in people, build the team, advance the work, and strengthen the organization.

Ready to make your workplace somewhere people actually want to be? ACHIEVE has everything you need to get there.

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In episode 66 of the ACHIEVE Workplace Culture Podcast, Eric, Chris and Wendy discuss shifting attention from what you don’t want to what you do want by celebrating and reinforcing positive behaviours. Wendy shares the “two wolves” parable to illustrate that what you feed grows, and the team recounts times specific positive feedback changed their actions, relationships, and even career trajectory. They argue that strengths-based recognition is a powerful motivator, that strengths are everywhere if you look for them, and that naming what’s going right helps create more of it. While constructive feedback is still necessary, they suggest rooting it in a strengths perspective rather than using a “sandwich” approach. Their key advice: spot it, say it, be specific, and note the impact.

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In episode 65 of the ACHIEVE Workplace Culture Podcast, Eric, Chris and Wendy explore workplace disengagement, when it can shift back to engagement and when it may be healthier to move toward a dignified separation. They share personal and workplace examples of how confidence, personal circumstances, and clear supports or accommodations can affect performance. The hosts emphasize avoiding blame or assumptions, creating safety for honest dialogue, and seeking to understand the true sources of motivation beyond specific tasks, including alignment with organizational values. They discuss handling misalignment with kindness while maintaining accountability, and offer practical keys: start with curiosity, ask what someone needs to be successful, clarify what the workplace can and cannot provide, and support next steps in a way that preserves relationships.

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In episode 64 of the ACHIEVE Workplace Culture Podcast, Eric, Chris and Wendy discuss the difference between being “nice” and being “kind” at work, arguing that niceness can become people-pleasing driven by insecurity while kindness prioritizes others through clear, helpful conversations. They emphasize Brené Brown’s idea that “clear is kind,” noting leaders often avoid feedback even though everyone wants to know when they’re not meeting expectations. The hosts explore how clarity helps people perform and prevents them from feeling “lost,” and they distinguish kind clarity from unkind bluntness by focusing on observable behaviour and impact rather than assumptions about motives. They advise leaders to pay attention, have the conversation despite discomfort, assume people want to know and do good work, and approach feedback as a two-way dialogue.

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In Episode 63 of the ACHIEVE Workplace Culture Podcast, Eric, Wendy and Chris explore why treating people equally doesn’t always produce fair or effective results at work. They discuss how different employees need different levels of direction, autonomy, and support to perform well. They also address how fairness concerns can arise when one person receives additional supports, recommending leaders ask what the concerned person needs rather than defending another employee’s accommodations. The episode emphasizes noticing differences, leveraging strengths, avoiding over-reliance on policies, and creating workplaces where people’s talents are seen and supported.

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In episode 62 of the ACHIEVE Workplace Culture Podcast, Wendy and Chris discuss why leadership is central to workplace culture. Chris shares being pushed into leadership too early, initially copying flawed models that misused power, and later being challenged with the question, “What kind of leader do you want to be?” He describes leadership as an ongoing practice, notes his continued challenge with providing clarity, and emphasizes that leaders affect people beyond work, encouraging leaders to take responsibility, grow incrementally, and go easy on themselves.

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In episode 61 of the ACHIEVE Workplace Culture Podcast, Eric, Chris, and Wendy discuss a leader’s role when someone brings them a workplace problem. While leaders may ultimately help problems get solved, they warn against jumping in with immediate solutions except in crises or ethical situations. Instead, they recommend making time to listen, clarifying what the real issue is, asking what the person wants from the conversation, and exploring what they have already tried and what options exist. When sharing wisdom, they emphasize the order of operations, asking permission, and offering experience rather than prescriptive advice, keeping the focus on the other person’s situation.

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In episode 60 of the ACHIEVE Workplace Culture Podcast, Eric, Wendy and Chris explore trust, specifically how it gets broken and what leaders can do to rebuild it. They share practical approaches for repair, such as acknowledging impact, checking in with others, listening without excuses, apologizing when appropriate, and committing to changed behaviour. Listen along to learn how you can rebuild trust in your workplace.

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Is vulnerability an actual leadership skill? In this episode of The Achieve Workplace Culture Podcast, Eric, Wendy, and Chris break down what healthy vulnerability actually looks like at work.

What’s inside:

• The difference between real vulnerability vs. unhelpful oversharing
• How to be authentic without offloading your anxiety
• Why trust isn’t just predictability—it’s showing up in uncertainty
• How power and privilege shape who can be vulnerable
• Concrete ways to lead with honesty and emotional boundaries

If you care about trust, psychological safety, and leading with positive impact, this episode is for you.

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How do you continue to grow as a leader? Join us as Wendy shares her evolution from educator to executive, revealing practical strategies for building learning habits and making space for personal development.

Discover how self-driven learning fuels workplace culture and get tips you can use today to lead with intention and impact. Perfect for business owners and organizational leaders who want to shape the future - starting with themselves.

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If you’re still doing too much yourself, you’re holding your team, and your business, back.

In this episode, hosts Wendy Loewen and Eric Stutzman unpack how strategic delegation drives culture, performance, and leadership growth.

What’s inside:

• Why delegation isn’t just dumping tasks, but developing your people
• The real reason leaders resist delegation (spoiler: a fear of losing control)
• How letting go can spark innovation, increase trust, and build resilience
• Stories from Eric and Wendy on how smart delegation changed their leadership game A simple framework to help you:
• Identify what only you can do
• Match the right person to the right responsibility
• Set up accountability without micromanaging

Whether you’re a new manager or a seasoned executive, you’ll walk away with practical tools to delegate with confidence and scale your impact.

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Join Eric, Wendy, and Chris as they uncover how clearly defined values shape workplace culture. Learn why values matter, how to make them actionable, and practical ways to keep them alive in your team. Packed with real stories and tips, this episode will help you anchor your culture and inspire your people.

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In this lively episode, Eric, Chris, and Wendy unpack what it truly means to foster a culture of respect in the workplace. From the power of being seen and heard, to why curiosity beats judgment, they explore how leadership can transform tolerance into active, meaningful respect. Tune in for real stories, practical takeaways, and memorable insights on individual and cultural respect—plus steps leaders can take right now to build a team that truly sings together.

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Change is coming. The question is whether your culture is ready. In this episode, Eric, Chris Downey, and Wendy Loewen talk storm readiness: planning for uncertainty, strengthening relationships and trust, and using mission, vision, and values to make clearer decisions under pressure. You’ll leave with grounded, doable leadership practices for steadying your team when things get messy.

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In this episode, we explore a fundamental question: what kind of leader do you want to be, and why it matters to get clear on your leadership identity. We unpack the “double path” of leadership growth; developing who you are on the inside and what you do in your day-to-day practice.

From setting SMART leadership goals to making them real by sharing them with peers and direct reports. We also highlight how feedback and honest self-reflection can reveal the space between your intentions and your impact, and what to do when you notice a mismatch.

Define the kind of leader you want to be, align your actions with that vision, and lead with greater authenticity and effectiveness in your organization.

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In this episode, we explore how leaders can move from “I know myself” to “I know my impact.” We unpack the gap that often exists between how leaders see themselves and how their teams actually feel, and why closing that gap is crucial for a healthy workplace culture. We talk about how to invite honest input from team members, what to watch for in meetings that reveals how people actually experience you, and how to handle hard feedback without getting defensive.

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In this episode of the ACHIEVE Workplace Culture Podcast, Wendy, Chris and Eric discuss the topic of how to encourage and manage dissenting voices in the workplace. Is 'dissent' the right word, or should we focus more on fostering varied perspectives? We explore the nuances between disagreement and dissent, the importance of creating a safe space for alternative viewpoints, and practical strategies for leaders to respond constructively. Listen in to learn how encouraging disagreement can lead to better decision-making, heightened creativity, and improved workplace culture.

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In this episode of the ACHIEVE Workplace Culture Podcast, Eric, Chris and Wendy explore some of their unexpected sources of leadership wisdom. They talk through a variety of scenarios ranging from historical events to interactions with nature and fictional literature, emphasizing that leadership insights can be found in everyday experiences Emphasizing the value of staying curious, and reflecting on those insights with others. Listen in and learn alongside us!

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In this episode of the ACHIEVE Workplace Culture podcast, Eric, Wendy and Chris explore the metaphor 'Don't Blame the Lettuce' to emphasize the importance of examining workplace conditions rather than blaming individuals for their performance. They discuss how shifting from judgment to curiosity can lead to better workplace culture, innovation, and interpersonal relationships, as well as highlight the vital role curiosity plays in creating a supportive and productive work environment. Join us as we explore how to foster a culture of care, curiosity, and continuous improvement.

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It’s the fourth anniversary of The Achieve Workplace Culture Podcast, and Eric, Cat, and Scott are celebrating by tackling a tricky question: can being a fun boss go too far? From champagne-sipping managers to nap-happy offices, they share real stories about what happens when workplace fun crosses the line.

They dig into what it really takes to build teams that enjoy coming to work while still getting things done. Plus, they play a hilarious round of “Fun or Fail”, where they rate some truly questionable management ideas.

If you’ve ever wondered where fun meets productivity, this episode is a mix of laughter, lessons, and practical tips to help any leader find the sweet spot.

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In this episode of the ACHIEVE Workplace Culture Podcast, Chris Downey and Wendy Loewen are joined by special guest Mel Bazin, Director of Indigenous Services with CTRI and ACHIEVE. Together, they explore what reconciliation really means for organizations and how it connects to workplace culture.

The conversation dives into why understanding history matters, how colonial structures continue to shape our systems today, and what it takes to move from performative gestures to meaningful, reciprocal relationships. With practical insights on creating inclusive environments, embracing missteps as learning opportunities, and ensuring all voices are welcomed “around the fire,” this episode challenges leaders to see reconciliation as both a responsibility and an opportunity to foster healthier workplaces.

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In this special crossover episode, the ACHIEVE team is joined by Vicki Enns, host of Counselling Insights from CTRI, to explore what leaders can learn from the world of mental health and counselling. Together with co-hosts Eric Stutzman and Wendy Loewen, the conversation covers how therapeutic principles, like empathy, boundaries, and curiosity, can transform leadership and workplace culture.

Key takeaways include:

• Why leaders don't need to be therapists, but should care about mental health
• How human connection and psychological safety fuel performance
• The difference between over-functioning and helpful support
• A three-step guide for what to do when someone shares something personal at work
• Why understanding relationship patterns is critical for team dynamics Plus, a thoughtful discussion on whether your workplace should feel like a family, and a powerful rave about CEOs doing emotional work to become better leaders.

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In this episode, Eric Stutzman, Chris Downey, and Wendy Loewen dive deep into a question every organization should be asking: Are we intentionally developing our leaders, or just hoping they’ll figure it out? Through stories, insights, and a few laughs (yes, tater tots and cupboard doors make a cameo), the team explores the foundational role leadership development plays in shaping healthy workplace culture.

You’ll learn:

• Why developing leaders is essential, not optional, for organizational success
• The difference between assessing and truly developing leadership capacity
• How consistency, shared philosophy, and values-based practices shape strong leadership
• Practical ways to support leadership development, even with zero budget
• The importance of both vertical (who you are) and horizontal (what you do) leadership growth

Plus: Chris shares a rave that proves even your office pizza order can reflect your culture, and why that matters more than you might think.

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This week, [someone], [someone else] and [another person] cover [topic].....

In this episode of the Achieve Workplace Culture Podcast, co-hosts Eric Stutzman and Wendy Loewen, joined by special guest David Jung, delve into the concept of polarity management within workplace culture. They cover common polarities like change vs. stability, individual vs. team focus, and on-site vs. remote work. Listeners will gain insights into identifying and managing these polarities to foster a balanced and effective work environment. The episode also includes practical strategies for recognizing when polarities are at play and integrating these concepts into organizational values and daily operations.

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What does it really mean to feel a sense of belonging at work—and how do you create that without sacrificing individual identity? In this episode, Eric Stutzman, Chris Downey, and Wendy Loewen dive deep into the role of shared identity in cultivating a healthy workplace culture.

From whiteout parties in Winnipeg to personal stories about visual markers and onboarding rituals, the team explores how people thrive when they feel like they're part of something bigger—without losing what makes them unique.

You’ll learn:

• Why belonging is essential for well-being and workplace performance
• How to use stories, symbols, and shared purpose to foster connection
• The importance of onboarding, accountability, and visual identity
• What remote and hybrid teams can do to intentionally create belonging
• How moments of challenge or success can build stronger teams

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In this episode, Eric Stutzman and Chris Downey are joined by special guest and podcast producer Scott McKay—long-time listener and first-time co-host—to answer real questions gathered from middle managers across their organisation. The team dives deep into the realities, challenges, and responsibilities of middle management, including how to lead with care and clarity when you’re not the one making the big decisions. Key topics include: 🔹 Communicating decisions you don’t fully agree with—while maintaining trust 🔹 Encouraging honest feedback from newer employees 🔹 Balancing autonomy and accountability without micromanaging 🔹 The art of “managing up” and how to influence without authority 🔹 Why lighting a fire within people beats lighting a fire under them

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In this episode of the ACHIEVE Workplace Culture Podcast, Chris Downey and Wendy Loewen explore the often-overlooked topic of power dynamics in the workplace. With special guest Jeff Couillard, co-CEO and Chief Learning Architect at The Ally Co, they dive into how power—both seen and unseen—affects culture, leadership, and organisational change. Key takeaways include:

• The five different types of power in the workplace
• How leaders unknowingly misuse power—and how to correct it
• The connection between power, burnout, and engagement
• Why self-awareness isn’t enough—leaders need other-awareness
• Practical strategies for leaders to foster psychological safety and feedback Plus, hear Jeff’s powerful insights on why self-care is ethical, not optional, and how leaders can balance authority while fostering collaboration. Resources & Links: • Fixable Podcast (Frances Frei & Anne Morriss) • At Work with The Ready Podcast • All About Love by Bell Hooks

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In this episode, we dive into a crucial question: How do you know if you need to assess your workplace culture? We explore the warning signs of cultural misalignment, share real-world stories of organizational challenges, and provide actionable strategies for leaders at all levels.

Here’s what we cover:

• The importance of continuous culture assessment
• Recognizing the subtle (and not-so-subtle) signs of culture breakdown
• How values, behaviours, and systems must align for long-term success
• The role of leadership and middle management in shaping culture

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Change is inevitable in the workplace, but how it’s managed can make or break your organization’s culture. In this episode, we unpack the concept of “socializing change”—an approach that transforms uncertainty into opportunity by putting people at the center of the process.

Here’s what we cover: • The impact of rapid technological and societal changes on workplace dynamics. • Why engaging employees early in the change process fosters trust and collaboration. • Lessons from real-world examples: a salary shift that failed and a digital transformation that created resistance. • Actionable strategies for leaders, including transparent communication, empathy-driven problem-solving, and creative storytelling.

We also spotlight Humans Are Underrated by Geoff Colvin, exploring the human traits—empathy, collaborative creativity, and storytelling—that are essential for shaping a positive workplace culture during times of change.

Whether you’re a leader navigating transformation or someone passionate about workplace culture, this episode is packed with insights to help you lead with purpose and build a stronger, more connected team.

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In this episode, we break down how to plan intentional team-building events that go beyond your average trust fall. Go from fun-for-fun’s-sake to real results—this is about creating experiences that:

• Strengthen workplace culture
• Foster meaningful connections
• Align with your organization’s values and goals

We’ll show you how to make team-building a powerful tool for growth, collaboration, and culture transformation.

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In this episode, we explore polarizing topics in the workplace and the leader’s role in equipping a team to navigate these discussions in productive ways. With actionable insights and practical tips, discover how to turn challenging conversations into opportunities to build a stronger workplace culture.

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What happens when employees don’t feel safe owning up to their mistakes? We explore the risks organizations face when trust is lacking and how team safety plays a crucial role in creating a growing and thriving culture. Join us as we break down practical strategies to foster openness, accountability, and resilience in teams when mistakes happen.

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In this episode, we talk about the paradox of leadership wellness—how taking time off can actually be one of the most productive things a leader does, but that wellness comes from many sources including our approach to work itself. We argue that leaders who prioritize their own well-being play a vital role in shaping positive workplace culture, fostering a more engaged and productive environment for their teams. We also reference Time Off by Max Frenzel, discussing how intentional rest and balance can empower leaders to bring their best selves to work.

For more resources on leadership and workplace culture visit achievecentre.com

In this episode, we dive deep into a topic that every business leader, middle manager, and HR decision-maker needs to hear: employee wellness. But we’re not just talking about your typical wellness programs. We’re exploring how to build a thriving workplace culture that truly supports your team’s well-being. True employee wellness is the result of a healthy, values-driven workplace culture, not just a series of programs. Leaders play a pivotal role in setting the tone and supporting holistic well-being. Don’t miss this insightful episode that promises to equip you with the knowledge and tools to create a workplace where everyone thrives.

For more resources on leadership and workplace culture visit achievecentre.com

In this episode, we debate whether filling positions from within or outside your organization is best. We consider the potential impacts this decision can have on your workplace culture and discuss how to safeguard your employees’ well-being when making these choices.

For more resources on leadership and workplace culture visit achievecentre.com

In this episode, we discuss the validity of the idea that “nobody wants to work anymore” and why the fast-food industry needs their employees to find purpose in their work.

For more resources on leadership and workplace culture visit achievecentre.com

How do you talk about performance in your organization? What happens when people don’t perform? This week, we discuss the connection between performance and culture, the leader’s role, and how to facilitate a happy and high-performing workplace.

For more resources on leadership and workplace culture visit achievecentre.com

Does your organization suffer from a culture of overwork? This week, we look we dig into the HBR article, How to Fix your Company's Culture of Overwork. We also discuss the danger in assuming your high-performing employees aren't struggling.

For more resources on leadership and workplace culture visit achievecentre.com

Can siloing team members in an organization have a positive impact? This week, we explore the impacts of information siloing on workplace culture, and we dig into the Sloan MIT article, Building Culture From the Middle Out. We also discuss the important role middle managers play in embodying a company’s values.

For more resources on leadership and workplace culture visit achievecentre.com

Wendy, Chris, and Eric discuss the philosophy of getting rid of stupid stuff that are negatively impacting your bottom line and workplace culture. If a meeting doesn’t have a purpose or payoff, should you not go? They also discuss other lean methodologies and how to eliminate waste in your organization.

For more resources on leadership and workplace culture visit achievecentre.com

Wendy, Chris, and Eric decide if they can extract succession planning advice from the Queen of Denmark’s recent throne abdication to her son. They also explore Workplace Trends Leaders Should Watch in 2024.

For more resources on leadership and workplace culture visit achievecentre.com

What do workplace well-being and Swifties have in common? This week we explore Deloitte’s article, Six leader/worker disconnects affecting workplace well-being, as well as Daniela Devitt’s piece, What Leaders Can Learn from Taylor Swift. We also discuss the importance of continuous growth and learning as leaders.

For more resources on leadership and workplace culture visit achievecentre.com

What does a culture of curiosity look like, and why should you care? Episode 25 delves into Scott Shigeoka’s insights on fostering curiosity with 4 Phrases That Build a Culture of Curiosity. We also tackle FTX and the complex issue of executive accountability, along with a special announcement about our show's hosting.

For more resources on leadership and workplace culture visit achievecentre.com

Our hosts Wendy and Eric are joined by guest host Chris Downey to discuss Frances X. Frei and Anne Morriss’ article, 10 Pitfalls That Destroy Organizational Trust. They also consider what lessons we can learn from the current political climate and how they relate to maintaining a healthy workplace culture.

For more resources on leadership and workplace culture visit achievecentre.com

Poor performance in the workplace affects more than just the bottom line – it can impact the entire organization. In this episode, we discuss the Let’s Grow Leaders article, Why So Many Managers Tolerate Poor Performance (and what to do instead), as well as Daniel Coyle’s book, The Culture Code. We also look at the impact of the back-to-school season on organizational culture.

For more resources on leadership and workplace culture visit achievecentre.com